I receive about fifty career questions each week. The questions have a predictable diversity, but not my answers. My answers are almost always the same advice: Know yourself better.

Watch:

Problem: My boss is a jerk. How can I fix it?

Advice: Understand what you can do differently to make people act differently around you.

Problem: My coworker got promoted instead of me but she does not work.

Advice: Understand why you are not as likable as your coworker and make yourself more likable.

Problem: I've been out of the workforce for three years and I want to reenter. What’s the best way?

Advice: Understand the unique things you can offer your network and an employer, then craft a resume that shows those things.

Do you see the pattern? Self-knowledge is what helps you solve your problems. Sometimes we can get it on our own. But if your problem persists, and you can't solve it, go to therapy. Therapy speeds up the process of gaining self-knowledge.

I can tell you that in my own experience, people who have been to therapy are more interesting than those who haven’t. (Which is the genesis of today's poll — I have a hunch that many of you have been to therapy.)

I will admit that I am probably biased about therapy. I have been going since I was five. My parents knew I was weird but didn't know what to do about it, so they took me to a therapist, and we sat at his desk, because play therapy had not been invented, and I wondered how he could have had such a boring job, and then he told my parents I didn’t need therapy. Read more

Ryan calls me from the office. I say, “Don’t talk to me now. I’m sulking.”

He says, “Okay. What are we doing about the five-year sales projections?”

I say, “I told you. I need ten minutes.”

“Nothing is going to change in ten minutes,”

“In ten minutes I'll be more pleasant on the phone.”

“Okay.” He hangs up.

I eat two waffles and then I write on the calendar how many calories I can eat for the rest of the week to make up for the waffles. Then I take out two more waffles and while they’re cooking, I change all the numbers on the calendar.

Then I look at my email, and there is another missive from Guy Kawasaki telling me that I am underutilizing Twitter. He even took a picture of two tweets he thinks I should respond to. He sent the picture to me.

He thinks I should give 140-character career advice.

Here’s some advice I think of immediately: Read more

There is no other way to figure out where you belong than to make time to do it and give yourself space to fail, give yourself time to be lost. If you think you have to get it right the first time, you won’t have the space really to investigate, and you’ll convince yourself that something is right when it’s not. And then you’ll have a quarterlife crisis when you realize that you lied to yourself so you could feel stable instead of investigating. Here's how to avoid that outcome.

1. Take time to figure out what you love to do.

When I graduated from college, I was shocked to find out that I just spent 18 years getting an education and the only jobs offered to me sucked. Everything was some version of creating a new filing system for someone who is important.

Often bad situations bring on our most creative solutions. And this was one of those times: I asked myself, “What do I want to do most in the world, if I could do anything?” I decided it was to play volleyball, so I went to Los Angeles to figure out how to play on the professional beach circuit. Read more

Most people who are on top of their game respond to most emails within 48 hours. However some emails are so terribly written that it's actually impossible to send an answer. Other emails are so terribly written that the amount of time it would take to figure out what to answer is simply not worth it.

In order to get the response you're looking for, you need to ask a very good question. Here are five ways to do that:

1. Don't send an essay. Your whole email should not exceed five sentences. If you need to give the person a lot of information in order to help you, send them an email asking if you can send more information. But here's a tip: You're most likely to get a response if you don't need to send more information. A direct question is easiest to answer, and it doesn't take a lot of space.

2. Don't be vague. Here's an interesting question: “Is there a god?” But it's not a question for email, because any answer would be very long and philosophical. For this question, go buy a book. But that’s not even the worst type of offender. At least “Is there a god” is a short, direct question. Emails that call loudest for the delete button are those with vague requests for help followed by a long-winded personal introduction and no real question. Test yourself: Write a concise subject line, and then go back to the email and delete anything not directly related to that. Read more

This week’s poll is about celebrities because I love peeking into their lives in order to see the world in new ways. I love learning so much that I think that's even why I spent so much time with the farmer even though it was bad for a long time before I stopped dating him. I was learning so much about farming and how people make life decisions in the context of that profession. So the learning part is sort of addictive to me. And in that respect, my attraction to the farmer is similar to my attraction to Madonna, Britney, Ashton, and Brad.

If you don’t read about celebrities, you’re missing a big learning moment. Of course, you’re missing a learning moment by not dating a farmer, too. But some things are more time-consuming than others. And I have to say that flipping through People has relatively high payoff. Here are some reasons I do it:

1. Use celebrity messes to gauge how you’re doing in your own failures.
One of my (many) past therapists told me that you can’t really tell how well you’re doing until something bad happens. Most of us manage ourselves fine when everything is going well. We discover our level of resilience only when things go poorly (download movies).

But how do you learn about this when most people hide themselves when things are bad? Most people hide and most people don’t talk about what’s truly sucking in their life, so we don’t really see how their resilience is tested until their problems are so over the top that they’re uncontrollably leaking into all aspects of life.

Read more

In the middle of 2007, I was interviewed by Stephane Grenier for his book, Blog Blazers. The book came out this week, and it’s a nice resource for understanding the approach top bloggers take to their trade. (Examples of interviews include Seth Godin, Steve Rubel, and JD Roth.)

I am publishing my own interview here, with a few tweaks. And I talk a lot about how to have a successful blog.

But my favorite thing about this interview is that it captures a moment in time: when I was blogging full time and making six-figures. I had just sold equity in my blog and was about to spin off my company, Brazen Careerist. My days were spent in a coffee shop, interviewing people about their ideas, and blogging.

It sounds like a great life, and in fact, it was nice. I didn’t realize it was great though. I was in marriage counseling, not making good progress. And I was anxious that I was not doing enough with my blog. I wanted to do better in everything.

And that’s the instructive part, to me: That there were a lot of good things about what was going on at that time, but I didn’t focus on them. I focused on what I wanted next.

Read more

Here’s what last week was like: On Sunday I flew to Detroit and gave a speech at the Public Relations Society of America. Then I flew back to Madison on Tuesday and met with an investor who only wanted to talk about my blog even though I want him to put more money into my company. Then the farmer slept over Tuesday night, and drove me to the airport at 4 a.m. so I could fly to Ft. Lauderdale to give a talk the Electronic Recruiting Exchange. On Thursday morning I woke up at 4 a.m. again and flew to San Francisco and took a car to Sand Hill Road, venture capital mecca of the universe.

In the car, I called the farmer for fifteen minutes of fun. I should have been preparing for the venture capital meeting. But I was so tired, and I told myself the call would make me perky for presentation edits.

In that car, on that call, the farmer dumped me.

Read more

There are so many lists of books to read before you die, or before you turn 30, or before your job sucks the life out of you. But you probably wouldn’t need to depend on a list from someone else if you could just figure out how to pick your own.

The best way to get good at picking books to read is to know when you’re picking badly. And, believe it or not, this does not have as much to do with the quality of the book itself as it does with whether you are the wrong person to be reading that particular book. I’ve learned this by watching my own history of picking bad books. Here are the five biggest missteps in my literary life:

1. Nancy Drew and the Secret of the Old Clock
I was a latchkey kid with no TV. On top of that, we lived in a rich neighborhood where not a lot of other families had working moms, so kids were not allowed to come to my house, and there was no one to drive me to other kids’ houses. That circumstance put me at the library on most of my after-school days. I read a lot of great books; kids who hang out with librarians get the inside track.

But left to my own devices, I’d often pick up some Nancy Drew books. I started with number one—The Secret of the Old Clock. And I never stopped. I liked that they had an order, so I always knew which to pick next, and I could read them with only partial attention because every book was really the same story.

The reason they were such a waste of time is that what I was really looking for was a way to vegetate, escape my own reality and not have to think so much. What I was really looking for was a good TV show. I should have just told my parents. “Normal kids have a TV and we need one too, because I keep reading about the constipated relationship between Nancy and Ned and it’s bad for me.”

Read more

One of the most popular posts here is What Generation are You? Take the Test. I’m sure one reason it’s popular is that people like tests. We all want self-knowledge, but we want it handed to us on a silver platter, not thrown at us in clumps of dirt by our families, or served up with Kleenex at therapy.

But the other reason I think that post is so popular is because people are generally indignant that they are pinned into a generation merely because of the date they were born.

People don’t like to be told they are similar to everyone else. But that’s ridiculous, really. Because feeling special and different is a luxury only for those who are very mainstream. I can tell you, as a person who does not fit in that well, I work very hard to fit in. You think the eccentrics are trying to be eccentric, but they are not. It’s not fun to be eccentric if you really are. It’s only fun to be eccentric if you aren’t.

Read more

The slowest moment in my whole life was the time between when the World Trade Center fell next to me, and when someone broke a window and I climbed in to get air. In my memory this time span is about fifteen minutes. But from the historical record, I know it was about one minute.

I have been writing for seven years about how the World Trade Center changed me.

And I have been writing, too, about how much I want to change. Sometimes it’s about productivity, sometimes it’s about compassion, sometimes it’s managing my own money. I always want to change something.

I always thought that my success is due to my fast pace. My quick thinking, quick delivery, quick judgment, quick shift. I tell myself that I can get what I want if I try hard enough. And then I translate that to a faster pace.

Don’t tell me about meditation, and yoga, and being present. I’ve done all that. The problem is that a fast-paced overachiever can undermine even those being-present techniques. For example, I am sure that I’m better at Ashtanga yoga than you are: See. That’s how the mind of the fast-paced works.

There is the step you take where you change what your body is doing, and then there is the second step, where you change what you believe. So I have had a hard time believing that I’d be okay with a slower pace.

But this year, I tried going slower. I tried to trust that I’d change the most by changing my pace.

Changing my pace has been about trusting that good things will come from being slow, just as they do from being fast. It’s hard to trust in that, because if you’ve been fast your whole life, you don’t know what you’ll get from slow. Instead, you only see what you cut out of the fast life to make room for the slow life. You know what you lose but not what you’ll gain.

Some of you know what I mean. Others of you are sitting in your chair, smugly thinking that you are great at slow. But those of you who hate a fast pace, you still have a pace problem, it’s just the opposite: Speed makes you anxious. You might miss something. You might do something wrong. You might get lost. These are the worries of slow people that are foreign to the fast.

Pace matters. It opens doors if you use it well. I am not sure if I would be able to change my pace if I had not had an inescapable, defining moment that forced me to try slow. So today I am taking a moment to have gratitude to all the lessons I learned, during my slowest moment..

First-hand Account of 9/11

Two Months After 9/11: Trying to Make Work Normal Again

Wall Street After 9/11: The Support Group Starts at 5pm Sharp

9/11: Two Years Later

Lessons Learned from New Orleans

Digging Myself out of the Debris

My 9/11 Day, My Husband, and the Meaning of My To Do List