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August 20, 2006
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9 tips for quitting a job gracefully

Quitting is not what it used to be. When a job was the sign of security, quitting meant you had a self-destructive streak. And when long-term employment was the only acceptable format for a resume, a string of quit jobs was a sign of an inability to get along with other people. Not so today.

Now, people have a new job almost every year before they turn 32. And with all the management-training courses about how to retain young employees, you can bet those young people are not getting fired. They’re quitting.

Today quitting is part of the process of finding your dream job, finding synergy between your home and work lives, and finding where you fit in. Young people have different expectations for work than older generations. A job today should feed one’s soul, ego, and sooner than later, family. It’s no surprise that you have to quit a lot of jobs to find the one that meets such lofty goals.

Yet with all the advice about how to get your dream job, there is a dearth of information on how to quit a job first. In a world where people change jobs constantly, and their network is the key to success, you have to quit as well as you hunt. Here’s a list of ways to quit a job well:

1. Go before things get bad.
Lynne Prodger recently left her accounting job. “I’ve been really good about quitting jobs amicably,” she says. “I realized I was hitting a point where I was going to start acting out.” Like Prodger, you need to know yourself and be honest about how you’re feeling on the job so you don’t let your emotions get out of hand.

2. Make a good first step.
“The very first person that you should tell you’re leaving is your boss,” says Alexandra Levit, author of They Don’t Teach Corporate in College. “Your boss will be insulted to hear it from someone else.” Also, get your story right the first time and tell the same, optimistic plan to everyone. Prodger, for example, explained that she wanted to give freelancing a try, which shows positive vision for her career.

3. Leave the door open a crack.
If you’ve done good work, there is no reason you couldn’t come back later, when things for you and for the company might have changed. Especially as you begin to specialize in your career and lay down roots, the pool of possible companies gets smaller. So don’t close any doors definitively.

“It’s very tempting to spill your guts or rant about the people you work with, but be careful what you say because you never know when you’ll want to come back,” says Levit.

4. Beware of the exit interview.
“If you trash the company during an exit interview, it will follow you everywhere. In fact, don’t even bother to do one,” says David Perry, a recruiter and author of Guerrilla Marketing for Job Hunters. “Just leave on good terms and let them know you had a wonderful time.” Even if you didn’t.

5. Resignation letter.
Try to get out of it if you can. But if you really need to write one for legal reasons, make it short and gracious. You are not the president of the United States. The world does not need a public record of why you quit or what your aspirations are. Just a simple end date and a thank you will be fine.

6. Trust that the company can continue without you.
“People think the world is going to end if they quit their job,” says Prodger. “In my last job, everyone who quit thought everything would go wrong, but it’s easily fixed and everyone’s replaceable.”

7. Set yourself up for a good reference.
Perry is adamant that any negative parting will haunt your job hunts forever. “You want to be sure the trail you leave is a positive one,” he says. And although the law discourages past employers from dissing you to future employers, Perry says a recruiter can circumvent this hurdle. “I have never, in my 20 years of recruiting, had someone not answer questions about references.”

8. Manage the in-between time carefully.
“Burn no bridges,” warns Brendon Connelly, author of the popular blog Slacker Manager. Sometimes quitting a job is as loaded as dumping a lover. “I have quit a few jobs and there has been tension because it’s always been for something else,” says Connelly. “You need to lay the groundwork ahead of time for the transition.” Tie up loose ends at the old job and get your files organized to pass on to someone else. “You don’t want to give the old people the shaft.”

9. Be conscious of the shift in the balance of power.
The moment you quit is when you go from being your boss’s underling to your boss’s equal. After all, you are no longer beholden to your boss for a job. At the point of quitting, any more work you do for your boss is out of kindness and respect for the custom of giving notice.

This is one of those times we tend not to see ourselves clearly, writes Daniel Ames, professor at Columbia Business School. Hitting the right note of assertiveness — not too much and not too little — is hard to do. We notice poor balance in our colleagues but rarely notice it in ourselves. So keep in mind that the bottom line of quitting well is assertiveness. Have enough to leave when you need to, but tone down your assertiveness enough to keep your friends and colleagues on your side even as you’re walking out the door.


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11 Comments »

All good points. Here’s another that will only apply occasionally — the issue of smoothing over hard feelings between your old employer and your new one.

I recently quit one job I liked after another company in the same industry came knocking with an offer to good to pass up.

Everyone in this industry in this city knows each other and at one time or another needs to work together or cooperate in some way.

Part way through the announcing-I’m-leaving process it became apparent that I needed to take some of the “blame” for my leaving as the partnership at the old company was sounding really annoyed that this other company poached me — to the point of it damaging long term relationships.

Hard feelings seemed to lessen when I reminded them that I still made the decision to go — that it was the right “business” decision for me professionally, and that I would have left the company soon anyway as I’d exhausted career advancement possibilities there.

So that’s my other tip: strategize on not creating enemies for the new company if you quit for a new opportunity.

Good points. A few things I have found in practice…

1) Don’t just drop a letter on the boss’s desk. Tell the boss face to face that you are leaving and only write a letter if they require it. If you just walk in and drop the letter bomb, it may explode in your face. In my case, the boss read my short letter, then called me in to his office and said, “Well, you know my reaction when I read this is to say, ‘F— You!’ You can gather your belongings and get the hell out of my office.” But…it turned out that he was just telling me his initial reaction and from there we talked about it and in the end, it worked out amicably, if you can believe it. But it could have easily been otherwise. Give the boss the courtesy you expect for yourself.

2) job hopping is still a negative issue that raises red flags in interviews. Despite statistics and anecdotal stories about Gen XY trying lots of things and that is all expected and such, the reality is that if you have a resume with 6 jobs in 10 years, interviewers want to know what is wrong with you. It was less an issue 5 years ago in Silicon Valley, but today, on the East Coast, at least, I know that any job lasting less than a year is suspicious. It takes at least 3 months for a new person to even start to contribute anything of value to a company, so if you are quitting after 9 months, then you wasted their time. On the other hand, if you go someplace and it is a living hell, then get out right away and you can explain it or leave it off the resume entirely. But 9-12 months at a job means you didn’t fit and they probably wasted a lot of time figuring that out.

3) to add to the “get out before it gets bad” thread, get out before you start doing stupid stuff. Nothing is worse than hanging around, bored with the routine, until you start to fail to even get the easy stuff right. Then you find yourself on a divergent expectation path where you are bored and underchallenged and your boss thinks you are incompetent.

Penelope, It All Depends. I left a job voluntarily in the middle of January. I left for money, to get back to writing, and because I was afraid of the man I worked for: he had a habit of losing his temper and going into near-incoherent rages.

I walked into his office and handed him a two-sentence letter. He acted shocked. His main issue was that I gave him nine days notice instead of the “customary” two weeks–this even though there was nothing to do and even though 69 of my colleagues had just been terminated and 50 more would follow me.

When I left he did not even wish me goodbye let alone well.

Not exactly the guy I’d want for a reference, y’think?

BTW, if you remember me, I am not one of those 20-something careerist types who leaves a job every year to advance myself. I am a 60-something type who a document from a subsequent employer proving age discrimination. I’m still doing this only to make the GD alimony.

As I read this at work today, a friend looking over my shoulder noticed the title. He burst out laughing, knowing my dissatisfaction with the job recently. Then he asked that I forward it to him. So much for the boss being the first to know . . .

great points.
I quit my job a few months ago and I definitely made sure I left the door open. Why would you unnecessarily burn your bridges?

I see there are also examples here of leaving hated employers. No point in burning those bridges, either. Just becasue someone’s a jerk doesn’t mean you have to be a jerk back. And, you never know what someone will be like in another context. Maybe you’ll be friendly later on.

When you give your two-week notice, be aware that you may get fired immediately. It has happened to me a few times, so much for being
nice about it. The employers always said that it is best to cut the
ties immediately, rather than having the old employee hang around.

So one should not give notice unless their desk is neat and everything is spotless.

I once had an ex-employer attempt to sue me. His charges were ridiculous and nothing ever came of them. But I did learn some lessons from it.

My problem at work it not the boss but about 75% of the people that I work with have been trying to get me fired and they also put all the work on me. They come and tell me a bunch of ridiculous things that I said. They are all nice to you one moment and then the next you’re being complained about something that you supposedly did or didn’t do. I know many people who had this problem even my own parents. There is so much gossip there and they’re always talking about who got fired and who did this, I think you understand.

You are right that your boss should know first what’s going on or that can cause a lot of problems. It’s always good to leave your job not angry but relieved that you don’t have to work there anymore if the environment isn’t healthy. The people you work with can’t be 100% trustworthy and I had to learn that the hard way.

I do regret applying for that job in the first place. I called up my mother and my friends and they said that it wasn’t right for me. I should of just taken their advice in the first place and now I regret it.

Note: my first time ever posting a message

Everywhere I read, I am told “never tell the boss you are looking for another job!” But, I feel I do need to tell him before the traditional 2 weeks, maybe before the 30 day mark..

I love my job and I am loyal to my boss. That is why it is important that I give my boss ample notice that I am planning on leaving. There will be a lot to prepare for when I’m gone.

Please tell me your thoughts on my situation. My goal in this post is to find out “how” to tell her, when and what exactly to say.

These are the reasons I want to let my boss know I am going to be leavening soon.

*It would be very difficult for the whole institute if I was to leave with only 2 weeks notice. I help keep things running smoothly and a lot of clients emotionally depend on me.

*I want to help my workplace prepare for when I’m gone because it will be hard for them to find a replacement with the (low) salary offered (the very reason I am leaving).

*My boss has been my mentor and has always taken me under-her-wing. I would not feel right, just “up-and-leaving” with giving her mental preparation.

When I was promoted to this position, I accepted a salary that was less than I wanted. I did this because I wanted the management title and experience. In conversations with my boss, I expressed that I was unsatisfied with my salary and my limited prospects to get it to a higher level In these conversation, I have said (maybe twice) “I won’t be here forever. At some point, I will move on….”. We both knew, at that time I wasn’t looking for another job.

But now, that “move-on” point has come. I am presently preparing my resume and researching, how I am going to find my “dream job” with a reasonable salary. This job was my first professional / management position. I want bigger and better now.

I believe my problem is I am worried about leaving my mentor scrambling to keep things together once I go.

My biggest mistake – I admit- has been that I have said in passing to some of my friend / subordinates and co-workers in other departments, that I am “now on the job market” and ” if you know of any openings let me know…” (Breaking rule #1: don’t tell anyone you work with you are going to quit) Have I already sunk the ship by telling these people?

In hind-sight this was very stupid and I am concerned that my boss may get wind of it. I don’t want my boss to find out from anyone but me. She knows I am stressed and underpaid. She has shown concern about my stress level.

Should I tell her in one of our conversations that I am preparing my resume and preparing to going on interviews?

I really want to maintain a good relationship with her after I leave. I feel her mentorship would be very useful and I want to stay in contact. Plus, I could really use a outstanding professional letter of reference from her.

I already know that I must immediately stop letting people know that I am looking for another job. But what do I do now? Should I tell her? How? And when? How do I ask for a letter of reference under these circumstances?

Please give me your thoughts….

* * * * * * *

Here are really important rules for quitting:

1. If you are paid a low salary then the office is not going to be disabled if you leave. If you are so important and so difficult to replace then they can pay more and hire someone quickly. The office can take care of itself when you leave. Really.

2. Most people under 30 are job hunting — at least passively — all the time. It should not be news to your boss that you are in an entry level job and would quit if someone offered you a beter job. And if you are entry level then most jobs are better than what you have, so the odds of you leaving are huge.

3. If your company laid you off, they’d give you two weeks notice. That’s how the work world works. Play by the rules. Give two weeks notice. If your boss is so desperate without you she can double your salary to keep you there, right? And she probaby won’t do that.

4. If someone has been a good mentor to you then you owe it to them not to screw them. This means, don’t let them go to bat for you to, say, get you a raise, if you’re quitting the next day. But if someone has been a good mentor and you have been a good mentee, the you don’t owe the person more than telling him or her when you have a new job. Two weeks is fine.

5. It does’t matter that you told people in the office you’re looking for a job. If your boss has any sense she already knew. How could you NOT be looking for a job? You don’t need to come out and tell her. There is nothign she can do in response to that. She can’t hire someone new because you’re not gone and you have no idea when you’ll actually get another job. So telling her doens’t help anyone.

Good luck in your job hunt :)

Penelope

Here’s my tip to avoiding the dreaded (and tricky waters) of the exit interview. I write a thank you note instead of a resignation. There’s no need to do an exit interview with someone who is so grateful, now is there? Then in “the talk,” if there is an issue the boss wants to confront (say, “You’re getting more money, aren’t you?) it’s much easier to be polite and courteous when you’ve just vibed some good thankin’.

all good points!

i have quit jobs in the past and made it a point not to burn bridges. i need references and the possibility of going back to a previous employer is always open.

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Penelope Trunk is a columnist at the Boston Globe. She has launched three startups and endured an IPO, a merger and a bankruptcy. more >

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