The work world offers a continuum of means to stability. Huge risk takers might choose to pay off the Russian mob and try to corner to oil market in Siberia. If you’re looking for stability, you might try climbing a corporate ladder in a large, publicly traded company.
Climbing, of course, could lead to instability. The less valuable you are to the company, the more likely you are to be laid off, given mind-numbing work, or given positions that offer little flexibility. And those situations often lead to big instability.
But there are a few things you can do to make ladder-climbing easier. So here are three ideas, and one general tip: Pay attention to employment litigation – where the courts are systematically documenting what helps and hinders ladder-climbers as a way to protect minorities from discrimination.
1. Start somewhere good.
There are companies that are known for being respectful of employees and there are companies known for being embroiled in litigation from bitter employees.
Stay away from the latter. Daniel Gilbert shows that if the last girl liked the guy you’re dating than you’ll probably like him, too. It is not a big leap to apply this research to the workplace. If other people love working at the company, then you will too.
So talk to former employees and find out if they liked the company. (Current employees often have too much invested in their job to tell you the company stinks.) LinkedIn is actually a great way to find former employees of a given company. And most people will be happy to tell you if they loved their former match.
2. Get a sponsor.
In order to move up in a large company you need someone to guide you. A sponsor is someone who is a mentor, but it’s a specific type of mentor. This person is well-connected in the company, who will not only make you known to the right people, but will help you steer yourself within the company.
You find a sponsor the same way you would find a mentor. By networking, by approaching the person directly, or by asking your human resources department if there’s a company program you can join.
It is well documented that a sponsor works to get an employee up the ladder. And because of this, when a large company gets in trouble for not promoting enough minorities into senior management, one way they can remedy the problem (reg. req.) in a way that satisfies the courts is to establish a sponsor program for minorities.
This should be enough evidence for you to set up your own little program, for yourself.
3. Get into a line management position.
Corporations are set up to favor ladder climbing from line management rather than from support roles.
What does this mean? Line managers are directly responsible for generating money for the company (think product management or sales). Support staff, on the other hand, is responsible for making things run smoothly so the line managers can generate money (think human resources, public relations, or customer service).
Support managers generally do not have the profit-and-loss experience necessary for a top management position. Of all the CEOs who worked their way up the ladder, you’d be hard-pressed to come up with someone who made their mark on the company in a support role. And discrimination lawsuits have identified placing minorities in human resources and public relations departments as inherently career-limiting moves.
One of the most important pieces of climbing a ladder is creating a situation where you have enough clout to create a furtively flexible work life. (For example, a last-minute decision to go to a basketball game does not raise any eyebrows.) This is what will make ladder climbing palatable over an extended period of time.
Take a job that allows you to adding directly to the company’s bottom line, because if you can take responsibility for profits then you will get more leeway to create the kind of work life you want. And, that, after all, is the key to making a climb up the ladder a positive experience.
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Your comment about discrimination lawsuits identifying placing minorities in HR and PR departments as inherently career-limiting moves is a good reminder about the plateaux inherent in some companies’ structures. I am in a support department (I manage Quality Assurance for a manufacturing plant), and before I took the position I discussed it with a friend at a software company – a friend who manages QA for a particular line. She warned me to watch out for the “pink ghetto” (her quote, and I apologise if it offends anyone) – departments where women can become managers, but where they then become trapped. Unfortunately, Quality tends to be one of these.
Fortunately right now I have a great mentor/sponsor, and she’s trying to position me with other people so that I can progress to more “bottom line” related departments. She’s retiring soon, but I will keep working on finding a new sponsor, and getting out of support. Your column is once again absolutely right – there are definitely advantages to what you call line management positions. But sometimes a (brief, targeted) move off the line is the only way to position yourself to eventually move up it. My current support position has much more visibility, and if I can shine here and reduce costs, I can make people take notice.
* * * * * *
Joanne,
Thank you for using the term “pink ghetto” on the blog. Important term.
Everyone, I’m really sorry to say this, but if your department is full of women and the rest of the company is not, do a reality check: You might be in a department that is going nowhere. I wish this weren’t true, but I have to concurr with Joanne here.
Posted by Joanne on January 30, 2007 at 9:21 pm | permalink |
your last point is very true, once you are in the position of power lol you can take the odd hour off or go for an early lunch…but also the higher youa re up the ladder the more stones come your way
it’s all about balance and desire..
Slainte
Gordon
Posted by Gordon Whyte on January 31, 2007 at 6:59 am | permalink |
Unfortunately I’m in a support role and love it very much, I guess that means a limited opportunity for me. I wish management can acknowledge the importance of the support staffs. But reality is that the main actors/actresses are all that matter, all the rest of the people are just there to make them shine.
I wonder if there are any industries that value the support staffs as much as the money-generating ones? Maybe non-profit?
Posted by CKWong on January 31, 2007 at 8:12 pm | permalink |
I’m sorry to say it, but as someone who does PR/marketing for a non-profit (double the pink ghetto factor), these same rules of hierarchy can apply. Sometimes at a really small non-profit (my friend works on a staff of eight people), you can boundary span and wear a lot of different hats, but my experience has been that you’re expected to pay your dues by working in a support role AND go without an annual bonus. Your reward is in fulfilling the mission.
Posted by Susan on February 2, 2007 at 12:16 am | permalink |
Very solid advice, but let’s refine that business about a sponsor. Mentoring relationships are two-way streets. That is, what you can do for the mentor is just as important as what the mentor can do for you. If you are doing project work for them, be sure and do a great job. If it is information that’s being provided, make sure you check and re-check it for accuracy and usability.
You will find that mentees who do excellent work with and for their mentors get much stronger support.
For these reasons and many more, company sponsored mentoring programs are not the best way to go–unless that’s all you’ve got. Good mentess do good work and are recognized for it. Those that offer less are often little more than partonized and eventually disappointed about the whole process.
Great blog. You will hear more from me!!
Posted by R. William Holland on February 8, 2011 at 1:50 pm | permalink |
There seems to be a sense among employees today that they will be asked to leave long before moving up becomes an issue. As such, climbing the organizational ladder is in danger of becoming a lost art. I thought that when I read Penelope's advice about finding an organizational sponsor – a "specific type of mentor who is well connected, will make you known to the right people, and help you steer yourself within the Company.
At one time climbing the organizatonal ladder was a dirty word. Now it is someting all of us should learn more about…
Read my post on the subject at crackingthenewjobmarket.com.
R. William Holland
Posted by R. William Holland on April 14, 2011 at 10:24 am | permalink |