The worst career advice I ever gave was to my brother’s college roommate, Robert Buckley. He was one year out of college when he asked me if he should quit healthcare consulting to become an actor.
I said, No, that’s the dumbest idea I ever heard.
He told me he thought he had talent, and then (like I wasn’t against the idea enough) he told me he was dating some girl he met in Vegas, and she is going to be an actress, and she said that he had talent.
I actually questioned how my brother could be such good friends with someone who was so stupid. I tried to be patient, but mostly I told Rob that everyone in LA has a girlfriend who thinks he has acting talent. I thought maybe his best career move might be to find a girlfriend who was impressed with his healthcare consulting talent.
But really, he did not think he had any future in healthcare consulting. So I became a largely useless advisor to him. And then my brother forwarded me a trailer to Lipstick Jungle and there was Rob: naked, with Kim Raver. And he looked so good. Who knew? And more importantly, who knew I could give such poor career advice?
I think the reason that I gave such poor advice is that I had such strong preconceived notions about the acting career. But I actually don’t know anything about making it big as an actor. I only know that when I played professional beach volleyball in LA we were constantly surrounded by casting agents and entertainment industry types. And I learned that the competition to get anywhere in acting is so tough that you should buy lottery tickets instead.
It’s ironic, though, because I’m a writer, where the odds are not much better. And both actors and writers generally ply their trade because they love it, not because they think the odds are great. If someone asks me if they should become a writer, I repeat the advice I received in graduate school: No. Try anything else first. Writing is too hard.
And I was thinking the same thing with acting: No. Big no. But I needed to adjust my advice. I needed to be able to see when I was looking at someone who could not feel fulfilled if they did not do this type of work.
So every week I watched Lipstick Jungle (I loved it, by the way—for the writing, of course) and I thought about how I could have given such misguided career advice. And I figured out that the hallmark of a bad advisor is to not understand where she is coming from, what preconceived notions she brings to the table.
I didn’t think much more about this until I was in Menlo Park last week for the roundtable organized by Ben Casnocha and Chris Yeh. They posed questions to the group of entrepreneurial types: What makes good advice? What makes bad advice?
The answers were interesting, and each shed more light on why I gave Rob such bad advice. Here are some ideas that came from the group:
1. A good advisor asks good questions. Mostly in order to understand the goals of the advisee. No advice is given in a vacuum. Understand that an advisor can probably give you great tips on how to get to your goals, but really, the hardest part of making any decision in life is understanding your goals in the first place.
So your advisor needs to be very attuned to your goals and where you are in your life. This is why the best advisors ask questions rather than make proclamations. Often a good advisor is more sounding board and less Magic-8 ball.
2. A good advisor is a good listener. Advice is so much about understanding the particular situation that if she is not listening most of the time, then you are probably receiving advice based on incorrect assumptions that actually apply to a different circumstance. But it’s hard to listen when you are a subject matter expert.
In general, all situations sound the same when you give advice to the same types of people all the time. The trick for the advisor is to stop focusing on the similarities, which make her job easier, but to focus instead on the differences, which is more challenging—but makes for better advice.
3. Good advice is not fly-by-night. Advisors are best when they really know you, and they really know the arena where the issues live. So cultivate a relationship with someone who is a subject matter expert, and then he can give you ongoing advice that is relevant to your particular circumstances based on both what you are telling him, and on the relationship that provides a context for your questions.
Wondering how you are going to attract this kind of advisor? Be one yourself. Giving good advice is the same thing as giving a good kiss. You attract what you deserve. Not in a Secret sort of way, but in a way where if you are practicing good behavior then you will attract good behavior.
And, while I hesitate to give advice at the end of the piece about how advice should not be in a vacuum: You usually get in life what you expect to get. So expect good advice. And good kisses. And they will come.
It used to be that the smart kids went to graduate school. But today, the workplace is different, and it might be that only the desperate kids go to graduate school. Today there are new rules, and new standards for success. And for most people, graduate school is the path to nowhere. Here are seven reasons why:
1. Graduate school is an extreme investment for a fluid workplace. If you are graduating from college today, you will change careers about five times over the course of your life. So going to graduate school for four years—investing maybe $80,000—is probably over-investing in one of those careers. If you stayed in one career for your whole life, the idea is more reasonable. But we don’t do that anymore, so graduate school needs to change before it is reasonable again.
2. Graduate school is no longer a ticket to play. It used to be that you couldn’t go into business without an MBA. But recently, the only reason you need an MBA is to climb a corporate ladder. And, as Paul Graham says, “corporate ladders are obsolete.” That’s because if you try to climb one, you are likely to lose your footing due to downsizing, layoffs, de-equitization, or lack of respect for your personal life. So imagine where you want to go, and notice all the people who got there already without having an MBA. Because you can do that, too, in a wide range of fields, including finance.
3. Graduate school requires you to know what will make you happy before you try it. But we are notoriously bad at knowing what will make us happy. The positive psychology movement has shown us that our brains are actually fine-tuned to trick us into thinking we know about our own happiness. And then we make mistakes. So the best route to happiness is one of trial and error. Otherwise, you could over-commit to a terrible path. For example, today most lawyers do not like being lawyers: more than 55% of members of the American Bar Association say they would not recommend getting a law degree today.
4. Graduate degrees shut doors rather than open them. You better be really certain you know what you’re going to do with that degree because you’re going to need to earn a lot of money to pay it back. Law school opens doors only to careers that pay enough to repay your loans. Likewise, your loan payments from an MBA program mean that you cannot have a scrappy start-up without starving. Medical school opens doors to careers with such bad work-life balance that the most popular specialty right now is ophthalmology because it has good hours.
5. If you don’t actually use your graduate degree, you look unemployable. Let’s say you spend years in graduate school (and maybe boatloads of money), but then you don’t work in that field. Instead, you start applying for jobs that are, at best, only tangentially related. What it looks like is that you are asking people to give you a job even though you didn’t really want to be doing that job. You wanted another job but you couldn’t get it. No employer likes to hire from the reject pile, and no employer wants to be second choice.
6. Graduate school is an extension of childhood. Thomas Benton, columnist at the Chronicle of Higher Education, says that some students are addicted to the immediate feedback and constant praise teachers give, but the work world doesn’t provide that. Also, kids know how to do what teachers assign. But they have little idea of how to create their own assignments—which is what adult life is, really. So Benton says students go back to school more for comfort than because they have a clear idea of what they want to do with their life.
7. Early adult life is best if you are lost. It used to be that you graduated from college and got on a path. The smart kids got themselves on a safe path fast. Today there are no more safe paths, there is only emerging adulthood, where you have to figure out who you are and where you fit, and the quarter-life crisis, which is a premature midlife crisis that comes when people try to skip over the being lost part of early adult life. Being lost is a great path for today’s graduates. And for most people, graduate school undermines that process with very little reward at the end.
Dan Ariely, economist at MIT, found that when people have a complicated choice to make—and there is a default choice—they pick the default nearly every time. So if your parents or friends went to graduate school, you are likely to do the same, not because it’s good for you personally, but because choosing the alternatives seem more difficult. But making exactly that kind of difficult choice is what your early adult life is all about. So don’t skip it.
Welcome London Guardian readers, and thank you for visiting my blog. I write about careers, and often the advice I give includes stories from my own life. Here are some places to start reading that will give you a taste of this intersection of work and life.
Three columns leading up to the article you read about my divorce:
My First Day of Marriage Counseling
Five Communications Lessons Learned in Marriage Counseling
A Case Study in Staying Resilient: My Divorce
Five popular career advice columns from the past:
Five Steps to Taming Materialism from an Accidental Expert
What Generation are You Part of, Really? Take this Test.
Bad Career Advice: Do What You Love
Five Situations when You Shouldn't Go to Graduate School
You can scroll down this page to see the most recent columns I’ve written. And you can find popular ones on the sidebar to the right. If you’d like me to send columns to your in box, please send an email to penelope@penelopetrunk.com with “subscribe” in the subject line.
Thank you,
Penelope
When I was growing up, there was lots of chatter in the media about how models gave girls bad role models. Today that’s old news. What we should talk about now is how the media portrays moms.
Take a look at the spread in People magazine of Jennifer Lopez and her one-month-old twins. The photos are so elegant that at first I thought it was a parody. But in fact, it is mommy porn: the visual fantasy of what being a working mom could be. And it really could be that, if it weren’t that someone like Jennifer Lopez must have a household full of helpers in order to keep her career on track while she has kids: a cook, a trainer, two or three nannies, a cleaner, an assistant, a stylist. And others I’m sure I can’t even imagine.
Here’s another example of mommy porn: Angelina Jolie, and her fifty kids. She has a rule that the nannies (plural, yes, each kid has their own) cannot be photographed holding the kids, because it’s bad for Angelina’s image as a mom. But this is the problem: It looks like these very successful women have it all, even though they don’t.
Here’s what happens: Some reporter interviews someone about their big job. And then the person ends up talking about the mythic work-life-balance topic. And they say something like, “Throughout my career I did [insert something that is supposed to be wonderful for children] for my kids.” And now, of course, we must assume that the kids are doing fine. But why do we believe that? Why do we even ask? We have no hope of learning the truth. After all, there are very few people in the world who are in a position to say that their career is, as they speak, harming their kids.
So journalists writing about moms being moms are not reporting the truth. It is propaganda. It is parents saying that they lived their lives in a way that was good for their kids. But really, who knows? The reporter has little ability to check. So all we’re left with is the parents giving their subjective and hugely biased opinion that their kids are turning out fine.
I’m not saying that every kid is messed up from their parents’ careers. I’m saying that I’m sick of learning about how famous families want us to think they are doing by looking at what is really only mommy porn, what is really just parenting propaganda.
So look, in the interest of truth-telling, I’m telling you this: people are not being honest about what it’s like to be with kids. People are scared to admit that they would rather be at work than with their kids, because work is easier than parenting. (Notable exception: Sally Krawcheck.) If I have to read about how much someone loves their kids one more time, I’m gonna puke. Because we all know that parents love their kids. It’s not interesting. It’s not helpful. It’s not even very relevant. For anyone.
What’s interesting is the part where parents love their kids but don’t love being with them on a daily basis. It’s very scary to write. But I’m telling you, if the feeling weren’t ubiquitous then there would be no one to be in middle management working 9-5 because they’d all be home with their kids, doing freelance work after bedtime.
People are choosing to go to work rather than stay with their kids all day. But no one talks about making this choice because they are scared their kids will read it. I’m not sure what the right answer is. I just know that somehow there has to be a more honest discussion of parenting in this world.
So with all the mommy porn, the media does a lot to make us think that work life balance is possible, in the same way anorexic bodies without treatment for anorexia is possible.
So there’s real damage from mommy porn. Everyone begins thinking that every woman should be parenting gracefully while working full time. This gives people the temerity to ask me, nearly every day: Who takes care of your kids?
That’s right. The genesis of this rant is that I was meeting with an investor — a guy in his early 40s — and we were talking about my travel schedule and he asked, “Who takes care of your kids?”
I told this to one of my board members and he said, “What??? Why did you answer that question?”
I said I answer it because I get the question every single day. Literally. And I don’t think twice about it anymore. But in fact, it’s a totally offensive question. Here’s how I’m so sure: I tried it out on Mr. Sales Guy. And even though Mr. Sales Guy and I work the same number of hours, he said something to the effect of, “I’m not really sure what goes on with the kids all day, you have to ask my wife.” He answered the question as if we were doing girl talk. As if I had asked him, “What brand of tampon does your wife use?”
So I want to tell you something: Women earn more than men in most major cities today. And in corporate America, up and down the ladder, women and men are on equal footing in the workplace in terms of who gets paid what, as long as neither party has kids. But the level of expectations people have for parenting is absolutely insane. The mommy porn feeds this problem. Everyone is drawn to the ideal of Angelina Jolie as the perfect combination of careerist and mother like the Pied Piper’s tune, and these attitudes are more exhausting to me than any amount of actual parenting ever is.
When I started doing Twitter, I put my Twitter feed on the sidebar of my blog. It seemed smart: more content means more traffic, and more traffic is good. But after two weeks of Twitter, I removed it. And then, when I was blogging about important topics like ditching Hebrew school as a career harbinger, commenters asked what happened to my Twitter feed.
Well, the Twitter feed is right here on Twitter. Just like my LinkedIn profile is on LinkedIn, and the potted plants I’ve collected on Facebook are on Facebook. Because mashing our social media together for the purpose of marketing one feed to another dilutes the value of social media. If you express yourself in the same way on a blog and on Twitter, then you don’t need both.
Each of us is multi-faceted. With a selection of media to choose from, we can express different parts of ourselves in different ways.
It’s clear to me that blogging is best for expressing big ideas. If you can’t convey new ideas on your blog, then you probably won’t get a lot of traffic. And most blogs that do well have a single theme and the audience can depend on the theme dictating the content of the blog. But Twitter is not good for fleshed-out ideas. I see people using Twitter for a lot of stuff, but not for fleshed-out ideas. And Flickr is good for expressing passion. Way better than, say, Twitter.
So it strikes me as really lame that we have such a wide range of media at our disposal yet people are using that range to convey the same aspect of themselves: the personal brand they are creating for social media.
Ironically, personal branding mostly rewards consistency, and using different media for different aspects of ourselves is not typically what builds brands. But none of us is so narrow to fit completely into the brand we present on a blog. There is more to each of us.
So I am playing with Twitter right now, seeing what part of me feels most natural to be in Twitter. This is the same thing we do as we make a new friend. We figure out what combination of the things that make up our personality will be best with this person. That’s why we’re a little different with each person we know.
As it turns out, Twitter feels very intimate to me. It’s a small burst, and small means intimate. It’s never a rant, because there’s not enough room, and it’s always immediate because—in keeping with Twitter conventions—it’s about “what I’m doing now.”
Mashing all social media together to create one image of ourselves doesn’t make sense because we are all already accustomed to showing certain parts of ourselves only in certain parts of our lives. We all know, for instance, that women don’t talk about blow jobs at work, even though they give plenty of them. And men don’t talk about the details of project management on a date, because they’d never get another blow job. It’s acceptable to have different places in your life for different aspects of your personality. So don’t flatten yourself by presenting only perfect consistency across Twitter and LinkedIn and blogs and Facebook.
Also, people who want to meet you in one format, won’t necessarily want to meet you in another, and that’s fine. Jason Warner, at Google, for example, explained that he doesn’t want to check out your MySpace photos before he hires you because it’s not the part of you he’s expecting to show up at work.
I actually already have experience switching media for different parts of me, and I’m telling you, it has served me well: I got into graduate school in Boston University based on my ability to write about sex. I spent my time in grad school writing hypertext fiction. I lectured at Brown University, I lectured at the Sorbonne, and I’m in Wikipedia for my sex writing — in hypertext. But when I had the opportunity to write career advice, I knew hypertext wasn’t the right format. So I started over, with a different way of thinking, in a different medium.
Sometimes I call this a braided career. Sometimes I call this bad branding. It’s a fine line. And some people will say that if you’re truly integrated, you will be your same self everywhere. I disagree. I think that the most socially adept people highlight the parts of themselves that will be most interesting to the people at hand.
So I am keeping Twitter separate. I want to play and explore and I don’t care about being consistent with my brand there. I want to show another part of myself on Twitter—a part that I wouldn’t necessarily show on the blog.
What is social media for, really? If traffic is your holy grail, then you need to point all your social media to one spot, in a sort of exercise in cross-pollination. If it’s not to build traffic, then it’s to build connections. And those connections can improve your life.
So give yourself permission to use social media to explore all the aspects of your personality, rather than just the one you picked for your “official personal brand”. It makes sense that you should give yourself some leeway to be inconsistent in who you are—and thereby consistent with who are completely are—in social media. Explore your full identity as you explore the media.
I got an email from this guy who told me he thinks I need a friend on a farm. I think he wrote the email right after I wrote about being a pint-sized ENTJ on the estate-sized front lawn of my grandma’s house. I am not sure how he knew I am fascinated with farms, but I am. And I’m always curious about how family farms work here in Wisconsin: what life is like, and why do people keep choosing that?
He invited me and my kids. He told me the farm was more than an hour out of Madison. Ten minutes out of Madison is farmland, so more than an hour out is really hard core. I went to a farmer’s market with my oldest son to check out the farmer, to make sure he wasn’t an ax murderer or something.
To be honest, I couldn’t tell from looking at the farmer’s market. Really, even an ax murderer has to have a job. I asked for his phone number, in case I got lost on the way to the farm. He told me it was a party line — a term I haven’t heard anyone use in real life. He also said his parents might answer the phone.
“You live with them?!?!” I tried not to sound judgmental. I write all the time about how living with your parents is a good idea. But I couldn’t stop thinking about how Norman Bates lived with his mom.
The farmer said, “Don’t worry, I’m not Amish.”
I thought that was charming. I mean, of course I didn’t worry that he was Amish because I don’t know anyone who is Amish. I didn’t even know there were Amish people in Wisconsin. But you can learn a lot about someone by how they choose to reassure you. And somehow this was so genuine that I was, actually, reassured.
The farm was really in the middle of nowhere. It was in Wisconsin, but it would be a suburb of Dubuque, Iowa, if Dubuque had suburbs. I had to call twice because I thought I was lost. Both times, the farmer said that I was actually following directions just fine.
The farmer lived in a town of 500 people. None of whom I could see from his farm.
I parked my car in the middle of his dirt road. Or his front lawn. They were sort of the same. There were fields everywhere. It was every farm: Red barn, white house, green fields.
The first thing I said to him: “What are you doing out here? All alone? Who do you talk to? You don’t even have a real phone.”
He smiled. He said he had friends.
I looked around and decided his friends were very far away.
It turns out, though, that his friends had kids. He had “city friends” and they brought their kids to visit the farm. The place was tricked out for kids: a rope for swinging, baby chicks to hold, baby pigs to pet, and ten cats he let my son feed. We walked to the field with the cattle, past the hens and roosters, alongside the vegetable garden that was for the pigs to eat, stepping through the barbed-wire fence. The farmer scanned his field for the herd of cattle, and my son held his hand while we traipsed toward the cattle.
“I don’t get it. You read my column and sent me an email to come to your farm?”
“I wouldn’t send an email to a syndicated newspaper columnist. I saw the note at the bottom of your column about your blog. So I started reading your blog. And then I bought your book. And then I wrote to you.”
“You read career advice?”
He thought my question was funny. “I’m an entrepreneur. And I read your blog because you write a lot about entrepreneurship.”
“You’re an entrepreneur?”
“Farming is changing a lot. It’s a lot like what you say about how corporations won’t take care of you and you have to take care of yourself.”
The farmer told me about how the buy-local movement is great for his farm. It’s increasing profits for farmers who can shift their business model.
He called out sort of a bird call (but deeper, for cattle) and the herd walked toward us. I thought there would be a stampede like in a movie, but they just came to say hi.
My son fed grass to snot-dripping Angus cattle and I asked the farmer if these cattle are those organic, grass-fed cattle that I see at Trader Joe's.
The farmer said that they are hormone free and grass fed, but he doesn’t get certified organic. It’s just jumping through hoops for the government and he doesn’t need to do that in order to sell to socially conscious restaurants. I liked that he was cutting corners. I liked that he knew which details to ignore.
I asked him how he knew what to write to me in an email, and he said that today, the family farm is about marketing. “It was a sales pitch,” he said. “I thought you had a problem and I thought I could solve it.”
I thought of all the problems I have and tried to remember which one he said he was solving. I felt like there were so many he could solve, but if he had mentioned them all, I’d have never responded to his email.
On the way back to the house through the field, he told me he thought I needed a place I could go that was peaceful. He told my son not to step in cow pies. We ducked under the electric fence. He told me it wasn’t on, but he wanted us to practice because it might be on the next time we came.
I got excited that he thought there would be a next time. I thought my life could be very peaceful here, as I looked out on the fields like they could fill my days. I made a note to see how much it would cost to get wireless Internet at his house.
We arrived at the farm at 5pm, so I brought dinner. My son and I are two of the pickiest eaters in the world, but I wanted to bring something that the farmer would like to eat. I brought chicken wraps and vegetable wraps. And I brought bagels for me, because I eat them almost every meal. I brought desert so I seem fun. And I brought popcorn for my son because that’s one of the only things I know he’d eat that would occupy him for the duration of an adult meal.
“I know there’s a lot of food,” I said. “You can keep what we don’t eat.”
“I don’t know if I’d eat it all,” he said. “Maybe you should take back the cupcakes.”
“Just throw out everything you don’t want,” I said.
I looked at the farmer. That did not go over well. “Um. You don’t throw out food, do you?”
“Not really. No.”
I thought about throwing out an Angus steak that I grew and slaughtered myself. It would be impossible. I didn’t know what to say. Next to my farmer, I looked less like an environmentally-conscious city person and more like a heathen.
I told my son he had to eat two mini-Gouda cheeses before the popcorn. Mostly for show. So the farmer thought I didn’t let my kid eat popcorn for dinner. The farmer had never seen Gouda cheese. So he put one on his plate. Along with a bagel.
The farmer asked if we give thanks before a meal. I looked at him, speechless. I think because I want to be a person who gives thanks, but I could tell he was a person who really did give thanks.
He asked if it was okay. And how could I say no, it’s not okay to give thanks?
So the farmer thanked God for our food and our safe trip.
And my son ate extra cheese and looked very healthy.
And I thanked God that my blog introduces me to people who can change my life.
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Other posts about the farmer:
How I started taming my workaholic tendencies
Self-sabotage is never limited to just one part of your life
There are a lot of rules for first-time managers. For example, never hold a meeting without an agenda, because if you don’t know what you’re going to do there, then no one else will know what you’re doing, either. But the rule about agendas is a great example, because, like most rules for good management, it is about being kind.
Your job as a manager is to make sure your employees are growing and learning and enjoying their time at work. Bringing them to a meeting without an agenda is wasting their time, and that is disrespectful. A meeting without an agenda is like saying, “My time is so much more important than yours that instead of taking time to prepare, I’m going to figure out what we’re doing in real-time, and you will sit here and watch me.”
So the first rule, and probably the only rule of management, is to be respectful. A lot of questions I get from managers can be answered the same way: ask yourself if you are really being respectful.
Example:
Manager: My employees are totally unmotivated. What can I do?
Me: Do you give them work that respects their intelligence or is the work you give them crappy?
Manager: There’s nothing I can do. Someone has to do the low level work.
Me: People are much more motivated to do totally boring work (as a favor to you) if they feel respected by you in other ways. So give them good mentoring and pay attention to building their skills. In return, they will want to help you, even if it means sending 400 faxes.
I receive lots of email from people who have just become managers but who are still figuring out what their new role really means. One of my favorites comes from Kristy, in Canada:
I got promoted to being a manager last year. . . .. I have really struggled with trying to teach others, because coming from a background of life really being about myself, my own learning, and satisfying my own personal growth, making the switch to feeling like to have to now do that for others almost feels like you are giving something of yourself away. It has only been in the past few months that I have really come recognize that providing others with the opportunities that I have been given actually feels good. . . and that I am still growing, just in a different way.
Kristy admits what most people won’t: that management requires giving so much of yourself that it’s disconcerting. Most people who are new managers just sort of disappear. They pop out of their office from time to time to tell people they are doing stuff wrong, or to let people know about new goals or new procedures. But that is not managing. That is being a human memo. A piece of paper could be that kind of manager.
Real managing is about growth and caring. It’s about taking time to see what skills people need to develop to move in the direction they want to move, and then helping them get those skills. This means that you need to sit with the person and find out what matters to them. And then you need to sit with yourself and figure out how you can help the person. Most people don’t see management as listening and thinking, but that’s what it is. Because that’s what caring about someone looks like.
A good manager pops up all the time, just to check in. Not because you are micromanaging and you don’t trust anyone around you. But because you can’t know how to help people if you don’t know how they are doing. And take time to chat when things are going fine, because that’s when it’s clear that you’re just talking because you care as much about the person as the work they’re doing.
Once you get to the point where you are connecting with the people you manage, and you are helping them get what they want from their job, you are in a position to change the world. Really.
I had a big moment in my own career as a manager when I realized that I could change the world, in a small way, just by being more open-minded and generous to the people around me. I was a very young manager, and found myself interviewing people much older than I was. Seeing those people from the point of view of my mom, who was working for someone my age, made me change how I approached my job as a manager. And I know that people today are trying to do this as well, because this post is four years old, and it was one of the most popular on my blog last month.
All this reminds me of Maslow’s hierarchy of needs. As a psychologist, he developed a theory to describe the path people take to address first their core needs, and then eventually to achieve their ultimate need for a life of self-actualization:
Maslow’s Hierarchy of Needs
1. Physiological — food, water, sleep
2. Safety — security of body, health, resources
3. Love and belonging — family, friends, sexual intimacy
4. Esteem — self-confidence, respect of others, respect by others
5. Self-actualization — morality, creativity, problem solving
I think this pyramid applies to work as well. You start off just making sure you can get a job, and you figure out, eventually, how to use your job to make the world a better place.
Pseudo-Maslow Hierarchy of Job Needs
1. Physiological – Take care of keeping yourself fed and clothed.
2. Safety – Work on feeling secure that you can keep yourself employed, if something happens.
3. Love and belonging – Figure out how to get a job that respects your personal life.
4. Esteem — perform well at your job because you have the resources and the security to do so
5. Self-actualization — help other people reach their potential through creative and moral problem solving
So really, management is an opportunity to self-actualize. Some people will self-actualize by being artists, or writing code. Some people will self-actualize through management. Some, a combination.
But the point here is that being in management is an opportunity to grow spiritually and give back to the world in a way that is enormously fulfilling. If you allow it. You will need to set aside real time to make this happen. And you need to give generously. No big surprise there, though, because why else are we here, on this planet, except to give to each other?
One of the most dangerous things you can do in your career is to think you are different from everyone else. The biggest validation of that idea comes in AA meetings — it is widely understood by this group that thinking you’re different is just an excuse not to get help, an excuse to think you live outside what we already know to be true. It’s a dangerous way to live because you are reinventing the wheel for yourself and you risk just spinning in place.
Yet we jump through hoops to convince ourselves that we are different from everyone else and the experience of others does not apply to us. Daniel Gilbert found, for example, that most of us think we are worse jugglers than average, and most football players think they are better than average, but most people really are — surprise — just average. Gilbert has also shown that we are terrible at making decisions for ourselves, in part, because we think we’re special.
If you stop thinking you are so special, then you can learn from watching others, you can take advice from people who have been there before, and you can make decisions based on tried and true methods.
So finally, here's an example of this problem in action: a blogger gets on the cover of the New York Times magazine, Emily Gould. She talks about how her boyfriend hates that she blogs about him. Of course this hits close to home. But, it’s old news. I’ve already spent 20 years only dating/marrying/then dating people who will put up with me chronicling their every move.
So here’s another way for Emily to think: Instead of thinking that she’s so special because she’s blogging about her own life and everyone is knowing her through that, she could look at what has come before her. Women have been writing about their relationships forever, in transparent ways. It’s what women write about. And sometimes, it destroys relationships. But for forever, some women have been absolutely driven to put their life in words. They can’t stop. Emily is part of that history.
And so am I, so I know the history pretty well. Anne Frank did it, too — in the face of war. And Edith Wharton did it — risking the wrath of her high-end social circles. And Colette did it — with any guy who would put up with it, including her editor.
When I was a child, Anne Frank spoke to me not because she was documenting war, but because she understood that in some people, the drive to write down what is happening is stronger than anything else.
I told this to my divorce lawyer last week when he told me would not represent me if I didn’t stop writing about my divorce. He told me that he can’t represent me if I am undermining my case in my blog. I told him there is nothing worth saving more than my ability to document my life. I told him that somewhere, my husband understood this, because I published weekly documentation of our courtship — which focused on him never going down on me and me being pissed off–and we still got married. At that point, there is nothing left to hide. I told my lawyer it’s how I run my life, and I don’t know how else to do a life.
In the history of documenting one’s life–I hate to be snippy–but Emily Gould is no great example. The stakes are not very high for her. And relative to what other women have gone through, the stakes are not high for me, either. After all, I married someone who had already signed up for this life. Heather Armstrong is maybe a good example of the stakes being very high, because her blog, Dooce, includes her daughter so often.
But the poster-child for a woman going through hell in order to document her life is the photographer, Sally Mann. When I bought her monograph, Immediate Family, I had no idea it was controversial. I only knew that I was mesmerized by how the photos of her children captured the pain of adolescence, the edgy gross innocence of childhood and the closeness of a family’s bond: All at once. Every photo.
But stores wouldn’t sell it. They called it pornography. And people accused Sally Mann of child abuse for making pornography from her kids.
In Sally Mann’s eyes, she was just documenting her family life, and her love for her kids, and the fun of childhood. And with an open mind, you can see that in the photos. Wait. I’ll link to some (probably not safe for work).
Herman Melville is another great example of the stakes being much higher than Emily, or me. Melville had many children, whom he did not really support. He found his family depressing, and he thought his writing was too important to be distracted with the task of family life.
The history of obsessive writers destroying lives around them is not new. The history of writers feeling an insanely huge need to tell something to the world at all costs is not new.
So back to careers. In the New York Times, Emily portrays her career as anomalous, eccentric, and so difficult to manage that she needs to quote magazine articles to her therapist in order to describe her life. But if you put Emily in historical context—which I would have expected the NYT magazine to do—there are a lot of people who have paved the way for her. She can learn from lots of people who came before blogging, how to manage one’s career as a blogger.
And this is true for most of us.Very few of us ever have a totally unique career problem. Most problems come down to five or ten situations that happen all the time. I think we get clouded by the specifics of our own story, and that makes us unable to see why we are just like everyone else. Each person’s details are different, but the problems we have repeat themselves over and over again—especially in careers. That’s why a community of people helping each other with their careers works so well. That’s why I love my blog.
So take time to figure out why you are the same, instead of focusing on why you’re different. There is a community out there who can help you. This is true for everyone. Anyway, it’s not that interesting to operate as if we are the only person like us. None of us should reinvent the wheel by ourselves. Ever. It’s too lonely.
My career is built on branding. The first time I tried it was in beach volleyball. Like many professional sports, the way to make a living is from sponsors. While other people changed partners every week trying to trade up for someone better, I picked someone shorter than I was, so she’d stick with me. Then I focused more energy on branding us as a team to sponsors than I did on winning tournaments. We stood out because other people marketed themselves as individuals, not a team. So let me give a shout out to Dance France, for all the logos they had me splash across my butt: Victory for brand management.
Today, of course, I’m all about brand. I am constantly trying to figure out how to make the Brazen Careerist brand stand for the network instead of for me. It’s sort of a game. And the game feels really fun when I read about other companies playing with their brand, like Under Armour marketing cross-trainers: Fascinating to me.
I also go ballistic about my brand. Like when my volleyball partner dumped me because I didn’t have a killer instinct. I ranted about how winning one more match would not change her life, but having the sponsors that I got her was a big deal. We were in the top five teams in the country when it came to the number of sponsors we had. (She didn’t care.)
And I went ballistic this week when the social media guru we hired used the Brazen Careerist brand name for twitter without considering that I am completely enthralled with twitter and without considering that there would be brand confusion if there is a Brazen Careerist twitter that is not me. I left threatening messages to Ryan on his cell phone during long layovers in faraway airports, trying to regain control of my twitter brand before it imploded.
So, this is all to say that I love a good corporate branding moment. There are lots of ways to enhance your brand. I did a beach volleyball commercial for Budweiser, for example. But I didn’t feel all warm and fuzzy. So I really appreciate times when people manage their brand by being warm and fuzzy, like these:
1. Google’s art contest for kids. The kids riff on the theme “What if?” There are a lot of what if Google made world peace? But there are really cool ones like, “What if everything I drew came to life?”
2. The Westin Spa in Scottsdale has everyone wear a name tag that has not only their name, but also their passion. I love that this is a nod to the fact that people are not defined completely by their job, but by what excites them in their life.
Each name tag reminded me to see the person, not just the job, by revealing something about them that went beyond the work I saw them doing. Passions I remember: Piano, computers, learning. Passions that people probably edited: Sex, drugs, money. But still, just that there is something else there besides the name, even if it’s G-rated and maybe not true, serves a purpose and makes me like Westin more.
When people ask me to explain what the Brazen Careerist company does, I always have a hard time answering. Bad, right? What CEO doesn’t have a pitch? The answer I usually give is that we help companies connect with young talent. But the pitch I believe most is the one that makes me feel warm and fuzzy: we help amplify the voice of young people online.
I wish I could say that more often without feeling like a cheese ball. In corporate life, it’s always safer to talk about the bottom line, and then, far away from the boardroom, when no one’s looking, you sneak in a nice touch that allows everyone to feel good about what they are doing.
I wish it were the other way around. But someone’s gotta fund those name tags, right?
Let me first say that my lawyer is not happy when I blog about my divorce. But now that I’ve been in a front-page article of the New York Times for blogging about the divorce, I think we’ve passed the point of discretion.
And anyway, I think it’s okay to blog because I am the transparent type, so it would be weird for me to have this huge thing in my life and not write anything about it. How is this blog at the intersection of work and life if I cut out the life?
Also, I noticed that Nino has started commenting on my recent divorce posts, and he seems to be updating my family about our divorce via Facebook, so at this point I feel that all is fair in social media. And maybe working out one’s divorce is going to be the killer app for Twitter.
So the first thing I’ve done to make sure the divorce doesn’t undermine my career is that I’m not pretending that it is irrelevant to my career. But here are some other steps I’ve decided are important for trying to keep both the divorce and the career on track.
1. Surround yourself with smart people. They’ll help you make faster progress.
I hired the two top attorneys. As if there is top anything in little Madison, Wisconsin. But alas, in any sea, there are big fish. I spend most of my time worrying that Nino routinely complains of me stealing our marital assets. Like, he’ll mention it while we’re watching a soccer game, or under his breath taking the kids to violin class.
Usually this accusation is reserved for men who buy a yacht and a condo for a hot little mistress and twelve first-class airfares to see her. So the accusation won’t hold for me. But still, my attorney decided that our best strategy is make sure that Nino has a great attorney so it is two smart lawyers who are used to negotiating with each other and things will go faster.
I hope this is a good strategy. If my site starts loading slower you’ll know that the lawyers have been so expensive that I had to cut back on bandwidth.
2. Be consistent — be the same in the divorce as you’d be in your work
Our first official divorce fight was Nino refusing to refer to me as Penelope in his emails. I told him he has to use Penelope, but I tried to say it in a nice email so that we were not having animosity. In my heart of hearts I still believe the most important thing is to be nice.
So we tried. He wrote a long email about how my old name—which I’m not even writing here because I’m so done with it—is more appropriate. I ignored the email. He ignored my pleas. It’s like we’re still married. Oh. Wait. We are.
3. Keep a sense of humor — it gives you fresh perspective.
Surprisingly though, our efforts to downplay the divorce animosity are paying off. For example, on Mother’s Day, Nino agreed to go on a hike with me and our kids and our eight-year-old neighbor who spends tons of time at our house. It was a big favor for him to do because I’m the one who really wants the kids to feel like we’re still a family, and I’m the one who likes hiking.
On the hike, the boys comforted me by being their normal boy selves, and they turned mud piles into cannon balls and every long stick became a sword. We sat down to rest at a campsite.
Nino said, “Wow, they have everything at the campsite, even a place to chop wood. If you have a hatchet.”
The eight-year-old neighbor says, “We have a hatchet at our house. My mom’s boyfriend bought it for her last Valentine’s Day.”
Nino and I looked at each other, incredulous, and smiled. And for one, small second I felt like we were a family—the parents sharing an inside joke while the kids try to kill each other.
4. Be a good time manager; the divorce takes time, so manage it well
Ignoring the fact that my lawyer’s time is probably more expensive than mine, I had him meet me at McDonald’s. I had breakfast with my two-year-old and then, while he was crawling up and down in Ronald’s Playland, I gave my lawyer a summary of our debts and assets. My son asked two or three times who the guy was. I said, “It’s my friend, Allan.” And as I said it I thought maybe this would make it so I get the hourly rate for friends. (Do divorce lawyers have any friends?)
My son offered Allan an ice cream, which he declined, (and then Allan’s clock ticked in Playland while I bought my son the most expensive ice cream ever purchased.) Then my son asked if Allan wanted to go down the slide. He asked if Allan was coming to our house. All this made me wonder about eventually bringing home some guy to live with us. Though honestly I can’t wrap my head around integrating another man into our life beyond some guy coming to Playland with us.
But I know it happens. I know that somehow women work this out in their lives. And since I learn so fast from stories, could people write stories in the comments section about how they introduced a step-parent successfully?
5. Be honest. If you are shady about your divorce people will think you’re shady about everything.
It would be so fake to tell you that I’m not worried. I’m very worried.
I’m worried that I’ll never fall in love. That’s normal, right? I mean, I know it’s normal if you are fifteen and get dumped, so it must be true now, too.
I’m also worried about money. How does anyone separate their career from their divorce? A divorce comes with a promise to earn a certain amount of money. All the things I’ve done in my life to insure that I have flexibility to do whatever career I want could be going down the tubes. I’m very scared about that.
I also worry that you are only reading this stuff because I’m a train wreck. People like reading about other peoples’ divorces because they feel better about keeping their own marriage together. So, okay. I hope I can make some of you feel smug today, because sometimes I write posts and I’m the one feeling smug. We should all get our chance.