Maybe it's time to set aside all those “know yourself” advice books, and try lying to yourself about who you are. You are a finance wiz. You are a sales guru. You are a genius writer.
Any successful careerist needs to be these things. But most of us are not really all of these things. The skills are too diverse even for the mind of an overachiever like you. But why not try telling yourself you are all these things and see what happens? After all, the first step to being great at something is to believe that you're great at it. Then you will attack the task at hand expecting yourself to succeed.
Sales
You can say you don't like selling. You can say you're above it. But you may never get the chance to know, because people who can't sell themselves can't get jobs. So, okay, you don't have to sell cars (though you should study the people who do — the best are incredible sales people and could sell anything to anyone.) But you do have to sell yourself to get a job, and you have to sell your ideas in order to keep your job interesting. (Singles, take note: Dating is, in fact, the most important sales game of your life.)
The hardest thing about sales is taking the time to understand what the person you're selling to cares about, and under which scenario that person is a good listener. People who say, “I'm bad at sales,” are people who, for the most part, refuse to take the time to understand people. How embarrassing. So even if you are bad at understanding people, don't announce it to the world by saying you can't sell. Call yourself a salesperson and practice all the time.
Finance
I first learned the importance of faking it when I had to present financials to my angel investors. I had to pretend that I did not score in the bottom 20% of the math section of the GRE. I had to say confidently, “Oh, I have everything explained in an Excel spreadsheet.” And then I had to hire someone to teach me to use Excel.
Today, I don't run numbers as fast as a real finance wiz, but I have confidence because I told my investors I knew what I was doing thereby forcing myself to learn. Thank goodness, because each of us needs to be a finance wiz.
You need to understand broad corporate financial goals in order to place your own projects in context. You need to understand how to manage a dynamic budget without tripping on the question, “How did you get to the number on line six?” Most CEOs did not move up the ladder via financial positions, but you never hear a CEO say he's bad at finance. In an ambitious career there is no room for financial weaknesses. So don't ever say you don't do numbers.
Writing
Here's a scenario: you write an e-mail that consists one, 25-line paragraph with no breaks. No one reads it. At best it looks unintelligible because it's too long a paragraph for email. At worst, it *is* unintelligible. But still, in this case you are a writer, you are just a terrible writer.
The list of scary scenarios is endless: If you send a disorganized report to your boss, she won't understand it; If you have typos in your resume you'll lose interviews. Everyone's career is dependent on their talent for communication. And in the age of email everyone's a writer.
So take responsibility for your own communications and function like you are a top-tier writer. This means outlining first so that you are organized, writing to the point, and proofreading. A few of you will need to take a grammar class. Some of you, who have made some of my past projects miserable, will need to take ten grammar classes.
So lie to yourself. Tell yourself you are great at sales, writing and finance, and you might not be great, but you will get a lot better. And even a small improvement in each of these skills will add up to a large improvement in your career trajectory.
For those of you who cannot shut up about this weekend's Super Bowl, think about your impact on the workplace atmosphere: A study of Harvard Business School graduates found that in 85 percent of the cases — drum roll, please — men initiated sports talk. This is because female population does not care about spectator sports with nearly the fervor of the male population.
Of course, small talk should be easy, inclusive, and non-offensive. The weather comes to mind as a safe topic — unless someone's mother just died in a hurricane. The price of gas is safe — just don't start placing blame. Commenting on the new furniture in the office is a good tactic because it affects everyone.
Sports talk is not like the weather. Those who initiate sports talk at work alienate people who do not follow sports. And when sports-talk gets to the metaphor stage, the whole company is in trouble. When the sales manager says, “We’re using a long-pass strategy,” the sports-ignorant may continue to go after small accounts, and then there is no strategy at all. So those of you who initiate team-building meetings with talk about sports should consider the fact that you might be undermining teamwork by talking about other people’s teams.
I do not differentiate watching soap operas during the week from watching sports on the weekend: both strike me as a vapid escape from ones own reality. But people who want to be in charge are the people most likely to enjoy competing, so it’s natural that the leaders of the workplace talk sports. And it makes sense that if you want to be friendly with the leaders of the workplace, you need to be able to talk sports.
Luckily, you don’t actually need to be capable of playing the sport to understand it. Exhibit A: the beer-bellied couch potatoes who pontificate on football. Exhibit B: me. I play basketball very well and have never played football, and when it comes to analogies, I feel equally competent in both arenas.
Another step I’ve taken to fit in at work is to follow the soap-opera aspect of sports. This is not difficult to do because:
1. It satisfies my need for intrigue, which would otherwise require hours with the National Enquirer.
2. Personal problems (Mike Tyson has a temper) are much easier to remember than personal statistics (Mike Tyson had X knockouts in X number of years).
3. The New York Times Magazine (registration required) does an amazing job of covering sports as if it were drama. (My favorite — a recent article about a grade school aged skateboarder who won sponsorship from Nike. Now I can talk for hours on the perils of corporate sponsorship for athletes.)
The great thing about the drama of sports is that once you read a story, it’s good for more than a few years of workplace chatter (e.g., Venus's stint at fashion school or Michael Jordan’s family life).
If you can’t stand the idea of reading about sports, try this: Go to a gym. Learn a lot about weight training; people love to talk about their workouts at work. You can impress someone with your knowledge of squat techniques to the point where you will get out of having to talk about other sports-related trivia. Because, after all, people who talk about sports at work are just looking for an easy, non-threatening way to connect with people that is not as obvious as talking about the weather.
So okay, sports talk is workplace behavior that is non-inclusive of women, but so are a lot of other things, like, impromptu meetings in the men's room and posters of naked women in cubicles. So battle the latter when you can and capitulate to the sports talk. If you can't figure out how to fake it in a sports talking office, check out the book Talk Sports Like a Pro, by Jean McCormick. If you are one of the sports talk promoters in your office try reading a section of the newspaper that is not sports. It'll give you something else to talk about even when the Super Bowl looms large.
The problem with being nice is that it is not very interesting. It's the people with dirt to dish who are magnets at the water cooler.
But if you want your boss to like you, give him compliments. I know, that sounds like I'm telling you to brownnose. Instead, I'm telling you to find genuine ways to compliment your boss.
I never knew how important it is to compliment a boss until I complimented mine, mostly by accident. My boss gave a speech packed with bad news to employees, and I knew it had been hard on him. So after the meeting, I stopped by his office to tell him privately, “You delivered the bad news really well. People were shocked, but they listened to you, and you made them hopeful.”
His face brightened, and he said, in a surprised voice, “Really?”
I realized immediately how much my input had meant to him. How surprised he was to know I thought he did well and how much he respected my assessment. It seemed pathetic, really. I had thought he was a more confident guy than that. But that's the thing about complimenting your boss: It's disarming and makes your boss think of you as an equal
Studies show, in fact, that powerful people think that people who praise them are smarter and more likeable than those who don't. This may be because powerful people receive fewer compliments than the rest of us.
Not surprisingly, it is the job of powerful people act as though they don't care what anyone else thinks of them. But everyone likes — and needs — compliments, and one reason for the dearth of them at the top is that men give fewer compliments than women, and we all know who dominates the top ranks.
So start crafting your compliments now.
But don't brownnose. The difference between a genuine compliment and a desperate brownnosing attempt is empathy and insight. If you understand what worries your boss, and what she is trying hardest to achieve personally, then you will easily spot opportunities for praise. Don't just say “good job” for the sake of it. And don't just say “good job” either. Carefully craft a compliment in an area that is particularly important to your boss.
Why? The most effective compliments are very specific. And creative words are more memorable than standard words, according to research by Mark Knapp of the University of Texas. Praise of character is the most rare and most memorable praise of all. For example, “Nice job of being compassionate while you were laying everyone off.”
That said, your boss needs to view you as a trusted resource. This means you need to be able to give him bad news as well as good news. I will never forget the employee who told me, “You know how everyone laughs at your jokes at the staff meeting? Well, the jokes are not that funny, but since all those people report to you, they laugh. You should stop with the jokes.”
I was crushed to hear that I was not funny. But it would have been worse if I had been allowed to go on and on. (Though sometimes I tell myself that I really was funny and that particular employee just didn't get my humor.) Still, this person's subsequent compliments meant more to me because I knew she was honest.
I also remember when a boss pulled me into her office and said, “Joe (not his real name) is accusing me of leading him on romantically. This is a serious accusation since I am his boss. Do you think other people perceive me as leading him on?”
I was floored that my boss would ask me this question. Especially since she may have already been in a legal mess. But I was flattered that she trusted me to give her an honest answer. (The guy was a nut case.)
So give genuine compliments, but offer insightful criticism, as well. And remember, if you compliment your boss, she'll view you as a smarter person than she did previously and begin to take all your comments more seriously.
Everyone says, “Penelope why don't you write a book?” and I always reply, “Good idea.” And then I say, “I mean, I *am* writing one.” Because that's what you're supposed to say when someone asks if you’re close to accomplishing your next big goal — that you’re “working on it.” But I wasn't working on it. For a while, the only thing I knew about writing books is that to get a publisher’s attention, you first need to write a proposal, and 99% of book proposals are terrible.
I figured if I was going to write a book, I needed to know how to create a proposal. The bookstore seemed like a good place to start. But all the how-to books I read about writing a book weren’t helpful.
I read things like, “Writing a proposal in five easy steps,” and “How I sold ten thousand books.” After reading this advice, I wondered why, if proposal writing is so easy, all the agents complain that 99% of the proposals they receive are intolerable?
Since the how-to books were so unhelpful, I enrolled in a class on how to write books, conducted by a professional writers' organization. All the participants in the class were women. Immediately, my sirens went off. I know my next remark is sexist, but women earn 75 cents for every dollar a man makes, so I figured this class was not my ticket to making tons of money.
Yes, exceptions do exist. But salaries in typically female professions are lower than salaries paid for typically male occupations. Think elementary school teachers vs. university teachers, nurses vs. doctors, education sales vs. technology sales, and so on.
So on balance, my feeling is that a class attended solely by women will not lead me to grand career success.
I also was deterred that the instructor wasn't even male. Catalyst, the women’s research organization, notes that women who succeed in reaching their career goals typically have better mentoring experiences than women who don’t reach their goals. Since I planned to write a business book, and men are still further up the ladder in business than women, I wanted a male book-authoring mentor, because I felt I would reach my writing goals faster.
Despite all my belly-aching, I took the class, learned a lot, and even made a friend. But still, I mentally ran through my list of networking contacts hoping to think of a man who could help me write a book proposal. Eventually I thought of Bob Rosner, author of several books, including “Gray Matters: The Workplace Survival Guide.”
Since Bob also is a career advisor, I felt he wouldn't be afraid to give me some straight talk. For the most part, the only people who tell me how to run my career are my brothers (“Here's a good column topic: [Insert brother's name] and his perceived greatness.”) and my husband (“I'm sure your readers are sick of hearing about me in your column all the time, so could I have a little privacy?”) But Bob had some good advice. His first: “You should call me more often.”
He's right. Because he’s the one who usually calls me. And I need to be reminded to pick up the phone and network. Women are not as effective as men at networking, and I may be a good example of this.
There are many reasons for the gulf, a few mentioned recently in a CareerJournal.com article: For the most part, women aren’t included in the old boy’s network, the so-called real sphere of influence in business today; women are more often the primary caretakers and caregivers, so they have less time for networking; and finally, women are more reticent than men to mix business and pleasure — to women it seems inappropriate to use a friendship for business purposes.
But Bob and I talked a long time about book publishing and writing good proposals. He was willing to share information about royalties, agents and ways to cut corners. He even shared his ideas for a next book.
I felt great when I hung up. I thought perhaps I might be able to do a proposal after all. But after speaking with Bob, I understood why men are better networkers than women. Bob and his wife had a baby, with a difficult delivery, the same week his latest book was published. Yet after only a week, Bob was back on his feet and milking his network for publicity and book reviews. His wife was not back on her networking feet so fast.
1. Don't be the hardest worker.
No one can work 70-hour weeks forever without losing their mind — or at least their perspective. You need to pace yourself. Besides, at this kind of pace, you may not always the best worker, but you’ll surely look like the most desperate.
2. Hire people you wouldn't want as friends.
Diverse business teams are more successful than homogenous teams. Creating diversity doesn't mean hiring one guy from each fraternity. It means hiring people who scare you, disagree with you and think in totally different ways than you.
3. Don’t fear failure.
Most people who have wild success have wild failure first. Have your failure early and significantly so that you're primed for success.
4. Learn to write direct mail.
A resume is a piece of direct mail. At best, it will get a 10-second scan from a hiring manager trying to decide whether to interview you. Know how to control what happens in those 10 seconds. Hint: You don't want the person to spend that time reading “References available upon request.”
5. Bake cookies for your team.
Surprise people with your caring and kindness. They will view you — and your mistakes — much more generously. Also, showing your soft side at the office is risky. Cookies are softness without the risk that you're revealing too much.
6. Give the brand of you a rest.
You cannot get to the top alone, so stop looking at yourself like you're a one-man show. Education is the No. 1 factor in determining who will be successful. The caliber of your stable of mentors is the No. 2 factor. So start looking outside yourself. You need help.
7. Blend in.
Do not stand out for how your dress. Stand out for your intelligence and creativity. If you dress in a way that makes people look at your clothes, then you say “look at me for my clothes”. If you dress in a way where no one notices what you are wearing then you force people to look at you for your brains. Remember, though, that boring, frumpy fashion stands out as much as flashy, funky fashion.
8. Toss the business books: Read fiction.
Your career is as dependent on your people skills as it is on your professional skills, so read books and magazines that help you to understand people. Read novels your co-workers recommend, and you'll have reliable repartee for weeks. Besides, most non-fiction tells you about peoples' mistakes, but fiction describes what’s achievable.
9. Say no frequently.
Be choosy about how you spend your time so that each project you work on becomes a great bulleted item on your resume. Don't work on projects that don't matter, will get killed or are clearly mismanaged. When your boss asks you to do something you don't have time for, remind her of her priorities and say you want to work on what’s most important to her. This is a professional way of saying no to unimportant assignments.
10. Ignore the urgent stuff.
Most urgent items on your to-do list are not big-picture items. But it’s the big-picture tasks that will make a significant difference in your career. So block off time each day to work solely on big-picture aspects of your to-do list. You don't have to be a visionary at work. But if you aren’t a visionary for your life, who will be?
The last week of December is the busiest time for customer service reps who are fielding calls from customer's whose gifts don't work. For most other office workers, this week is dead. And if you are in the office this week, you are probably looking for something to do.
1. Plan
Here's the first thing to do: Devise a plan for how to get out of working this week next year. Movers and shakers do not get swindled into working during this notoriously slow time of year. People who run out of vacation days work this week. People who have unreasonable bosses work this week. People in control of their jobs are at home licking their chops. You need more control over your job.
2. Date
Have you had your eye on the customer service rep on the floor below yours? Now's the time to make your move because you know your target is at work this week. Saunter down to his desk around lunchtime and invite him to the cafeteria. No one will be there because service reps are eating at their desk and everyone else is eating in their grandma's living room. So you will have an intimate date at the cafeteria, and if the person goes ballistic that you hit on him at the office you can say, “How can you think I was hitting on you? We were in the cafeteria for god's sake.” (Warning: It is not illegal to hit on someone at work. But I definitely do not recommend that you a. bug someone relentlessly or b. hit on someone who you have authority over.)
3. Eat
You know all the cookies and candy that vendors sent to the office last week? Well, it's still there, getting a little more rotten every day. So do everyone a favor and take some home. Think of it as a perk for showing up to work during what is, essentially, a holiday.
4, Surf
I like the Borowitz report. My husband thinks it's stupid and would tell you to go to the Onion. You might think this has nothing to do with your career, but my brother interviewed for a job in London, and made an off-the-cuff reference to an Onion article and the interviewer said, “Oh, I read that one, too.” So it is important to surf so that you can establish rapport during your interviews. Do not go to porn sites. The people who monitor your surfing habits can get to you even if they are not at work this week. Besides, porn surfing is not a reliable way to establish interview rapport.
5. Sleep
Everyone wants to sleep at their desk, but few people do it. In fact, I would say that more people have sex at their desk than sleep at their desk. Sleep is the new forbidden frontier of office debauchery. So go ahead. After all, there's no one around right now. Have a lunch laden with carbohydrates and go back to your desk as your sugar crash sets in. Now put your head gingerly on your desk, maybe on top of a pile of scruffy papers, and close your eyes. You have earned this treat — you showed up to the office between Christmas and New Year's.
Feeling stuck? Uninspired? As though your New Year's resolutions have no spark? Maybe it's time to start your own business. It’s likely you intuitively know if you're actually an entrepreneur stuffed in a corporate cubicle. The entrepreneurship bug isn’t something that hits in middle age. It’s something that's inside you from day one — a part of who you are. So don't be stifled by your age or lack of experience. Just make sure you have the right personality for success and the right attitude toward failure.
Get a good idea
Starting a business is very high-risk. Most entrepreneurs fail. So minimize your risk by honestly evaluating if your concept is valid and marketable. Remember, just because you like your idea doesn't mean there’s a market full of buyers for it, so do your research. Tip: your mom’s opinion doesn’t count because she’s biased, so find a small business mentor and ask her.
Assess your personality
You also need the right personality to run your own business. You must like people and people must like you — so you can get them to do what you want. You need to be able to make fast, confident decisions, and you need to be organized so that you can give clear direction to others. If your product launch flops, you are the one who has to tell everyone why the company is still on the road to success. If you can’t rally the troops, you need a business partner.
You also need boundless energy. When you own the company, you set the pace and the standards. Remember the day at the office last month when you were upset and tired from worrying about your personal life the night before, so you surfed the Internet all day? Relaxing, wasn’t it? You can’t do this when you own the company. Most small business owners work 80-hour weeks and wish they needed less sleep.
I have these traits. And I started a business. I raised funds and hired employees, and, surprise, the company was successful and I eventually cashed out. But I paid a high price. I worked almost every waking minute. When cash flow was poor, I worried not only about my own paycheck, but about the paychecks of my employees. When cash flow was good, deal flow was heavy and my workload doubled even though I was already maxed out. While I was negotiating the sale of my shares, my hair started falling out. I didn't know this happened to women, but apparently it does, usually from intense stress.
Fortunately, most small business owners are optimistic. And I am, too. I bought some Nioxin to make my hair grow back. And once I regained my former full mane, I started another business.
It failed. And I lost a lot of the money I made from the first business. There were many reasons for the failure: Bad timing, bad economy, and maybe, in hindsight, bad idea. If you think you have the personality to succeed as a small business owner, make sure you have the right approach to failure as well.
Minimize risk to your checkbook and your career
I invested only the money I could afford to lose. I had no kids and no mortgage. I lost my loot from my first company, but I didn't lose my shirt: I kept enough to live on for a while longer.” Think of starting a business as gambling: When you go to Vegas, never bet your plane fare home. Once my company closed, I enlisted a resume-writing service to help me frame my business flop as a career hop to the next level of management.
Fail quickly and move on
Most business leaders fail once or twice before hitting it big. Think of failure as a necessary career step and move through it quickly and assuredly — recognize when things are going poorly, fail fast, learn, and get another idea.
To those of you with the right personality, I say bring it on! You will be pleased that you turned tough economic times into an opportunity for fulfillment. And even if you fail, remember that statistics indicate you are most likely to succeed when you are doing something you love.
Don’t be afraid to negotiate your salary. Once a hiring manager chooses you from what is probably the largest pool of candidates she’s ever seen, you know you’re a top candidate. The current economy won’t give you the edge to ask for first-class air travel, but you do have options that can improve your salary outcome.
1. Don’t disclose your pay requirements during the interview process. The first person to provide numbers establishes the range. If you give a number first, the interviewer will either tell you you’re in the same ballpark as him, or you’re too high.
If you ask for less than the interviewer was considering, you’ll probably get it — and never find out you might have earned more. So interviewers always want you to disclose your requirements first. (Do not try to remedy this situation by giving an unreasonably high number because then you will sound unreasonable.)
Your first line of defense is to say you’d like to talk about salary once you have an offer. Still, a good interviewer will persevere. So try asking the interviewer what HE would pay someone for this job. Whatever number he gives, you can say, “That will be a fine starting point.” (You will ask for more later.)
2. Do not negotiate until you have an offer in writing. Here’s why (and you should remember this for when the tables are turned): Let’s say the job pays a salary and a performance bonus, but you don’t know about the bonus part. If you do not get a written offer specifying the pay elements before you start negotiating, then you might negotiate a higher base salary but lose a portion of your bonus. That’s because the bonus gives your hiring manager some “wiggle room.” She can take it off the table before you know you’re supposed to receive it. (Then she can report back to her boss and say, “I saved us $5K.”) Get the full offer in writing so you know what you have to work with during your bargaining.
Once you have that written offer, ask for a night to think about it and come back with a counter offer. Admittedly, you may hate confrontation and feel you’re a poor negotiator, but you have nothing to lose and you’re likely to get more money. Plus you will get better at this each time you try. Remember, almost no one loses a written offer because he asks for more money.
3. Do your research and plan your attack.
To know what to ask for in negotiations, you MUST know the pay range for your position. Check out salary surveys online and in trade journals. Do not quote any numbers from surveys conducted earlier than 2001. They are inflated. Get more recent information. Talk with friends in similar jobs or recruiters who regularly fill this type of position in your geographic region. Find the top of the salary range and ask for that. Show the hiring manager your research and remind her why you are worth the top of the range.
If you are fortunate enough to find out that your offer already is in the high end of your salary range, then propose taking on more responsibilities so you can ask for slightly more pay. Suppose you are a marketing manager with a background in technical writing. You can say that while most marketing managers pass off technical writing in marketing documents to someone else, you will handle this yourself. This entitles you to ask for slightly more.
4. Know what you need.
Each person is compensated in different ways — and not always monetarily. For instance, if you love what you do, you may not mind earning less than your neighbor with the same degree. Likewise, if you have a shorter commute. Friends can advise you, but you are the one in the job, and you must decide if you want it, regardless of the size of your paycheck. No salary survey can tell you that. Decide what’s important to you and what trade-offs you’ll make pay wise, but be honest with yourself. Don’t give up being paid more because you hate negotiating. Self-knowledge, good negotiation skills — and a little chutzpah — will help ensure you earn what you deserve starting with your next job.
For all of you who are plotting to ditch your company's holiday party, forget it: You have to go. And for all of you who are really excited about the holiday party, you can also forget it: The open bar is off-limits to you.
Before I launch into a diatribe against people who ditch company parties, let me just say that I am not a fan of the company holiday party. For one thing, not everyone has a December holiday in his or her life, so the concept is culturally alienating. For another thing, in most cases, holiday party means Christmas party with a token menorah hanging from the rafters: More cultural alienation. But my biggest complaint is that company parties are almost never on company time; they are unpaid overtime for employees.
That said, when I have attended “holiday” parties at which the only holiday is Christmas, I have pretended to have a good time. And you will have to do this, too, because the people who are promoted in corporate America are the people who fit in. Console yourself with the idea that if you are successful in corporate life, you can run your own company and abolish all holiday shenanigans from your offices.
People who blow off company parties look like snobs. Everyone has something better to do that night. But the people who actually DO something better are dissing the people who show up. You will get more done at the office if people like you, and attending one or two office parties is a small price to pay for co-workers who do favors for you when your projects are behind schedule. Luckily, you do not need to be the first there and the last to leave. Show up, make sure people who know you see that you're there. And slip out as soon as you can without being rude.
Some times you have to attend client’s holiday parties. The number one thing to remember when participating in holiday parties — either at a client’s or your own office — is that it is a chance to enhance your image. So since you don't wear short skirts to client meetings, don't show up to a client's Christmas party as Santa's hottest elf. Leverage annoying conventions like grab bags to remind people that you are clever and thoughtful. Buy a good gift but follow the rules: Paying $15 for a $10 grab-bag gift is cheating and dishonest, and stupid gag gifts are just that – stupid.
And even though everyone knows not to get rip-roaring drunk at an office party, people do it all the time. Remember in junior high school when the drug awareness counselor told you to be ready to “just say no?” with a prepared speech when friends tried to push you wayward? You probably didn't use the speech then, but you can use it now. No matter how boring and intolerable the party is, the open bar is not your last opportunity in this lifetime for free mixed drinks. Surely you have a friend who is getting married or getting dumped. Save the ten Cosmopolitans for that event. The only way to manage your image effectively is to do it sober.
You should also buy your boss a gift. Not because she is starving or has a hankering for a fruit basket, but because a gift is an excuse to write a card. Take the time to thank your boss for what she's doing to help you. Be genuine and specific so you won’t seem like a brown nose. Maybe your boss has actually done very little for you, but I would bet money he thinks he's been very helpful. So you can thank him for trying, even if he has failed. After all, isn’t being generous and understanding what the holidays are for?
I am four months pregnant. But the baby is dead, inside me, and must be removed. I am devastated. I always knew this could happen, in the back of my mind. But you are never prepared for something like this to happen.
When I first heard the news, I did nothing. Cancelled every plan I had. Sat in chairs staring at walls, laid in bed hoping for sleep, and cried. And then came the day of the week when I had to either write my column or skip a week. Skipping a week, I thought, would probably be okay. But then I thought. Well, I'm not doing anything. I *could * write a column.
In the face of tragedy work is a weird thing. On the one hand, it becomes unimportant. I think back to the day before the day I knew. My sister-in-law called me and said, “How are you feeling?” I said, “Really rushed. I have two deadlines, and I don't have time to talk.” She said, “No, about the baby.” That day, work was so important.
On the day I found out the baby was dead I had scheduled three interviews. It was a tight schedule but I felt the interviews absolutely had to get done that day. But at the doctor’s office, when I was crying so loudly that I was taken to a room farthest away from the waiting area so as not to scare already jittery expectant mothers, I didn't care if the interviews got done. I know it is a cliche that a job isn’t life or death, but you see that truth very clearly when there is death.
Co-workers who, in the face of death, treat work as more important than death seem crazy. I know because of a boss whose mom died three hours before what was, admittedly, the most important speech of his career. He felt obliged to tell his direct reports the news so they would know why he was crying in his office. Word spread fast. Condolences poured in from co-workers throughout the company. Then he gave the speech. And no one could listen. We all thought, “Why doesn’t he go home? Why isn’t he upset? Why is he standing in front of us now?”
Co-workers who treat less serious events as if they were a death, seem equally crazy. They appear melodramatic and unreliable. For example, when a colleague’s boyfriend of one year walked out on her, she missed a week of work. That’s too much. I’m not sure where the line is for what’s too much, but a week is too much for that.
So where is the line for a dead baby that I never saw, but has been a part of me and is still inside? For two days I did nothing. But today I feel like work might be the best thing for me. For most of us, work isn’t just about getting a paycheck; it’s a way to connect with the world. I don’t want to be alone today, so I’m working.
And although I postponed my interviews, I won’t miss any deadlines. Not because I think the baby’s death is unimportant. In fact, in light of this event, I am sure people would be very sympathetic about my missing deadlines. But I won’t miss any because in the midst of personal tragedy, work is a way for me to maintain structure in my life and find not-so-tragic things to think about.