By Will Schwalbe — Some of the most polite things people say can take on a totally different character when you write them in an email or in an IM or text message. Here are some examples.
1. Please
We are taught from an early age to say "please" when we ask for things. "Can I have [...]

By Will Schwalbe — Email is great for minor apologies – especially when you think your transgression might not really need an apology at all. A classic is the, "I'm so sorry I didn't spend more time with you at my party" kind of apology, which is usually greeted with the classic, "Don't be silly, [...]

You need to be nice at work. This doesn't mean holding the door. Well, it does, but you need to do more than that. You need to do high-profile, from-the-heart niceness. People who are popular at work do better at work. Yes, it's true, the popularity contest never ends.
So why not try cupcakes? Wait. Stay [...]

By Will Schwalbe — Even the most placid soul can find her or himself in the midst of a full-fledged, take-no-prisoners flame war. One minute you are scoring a minor point, then a few more emails go back and forth, and soon you are choosing the perfect vicious barb to complete an angry screed.
We all [...]

Will's new book is Send: The Essential Guide to Email for Office and Home.
But let me take a step back and say that I get five or six books a week from publicists, and most of them seem to be some version of pictures of mountains on the cover with inscrutable management theory titles floating [...]

One of the biggest complaints I hear from employees is that no one is listening to their ideas. In a large part this is not because the ideas are bad, but becuse most employees don't sell their ideas to their company properly.
Selling an idea to an organization requires that you understand how the decision makers [...]

Here's a fascinating piece about an Amazon tribe that has no ability to use numbers. Even when the tribe members asked anthropologists to teach counting, the tribesmen couldn't learn. The tribe is good at other things — fishing and making jokes, for instance — but not counting.
This immediately reminded me of couples therapy with my [...]

By Jason Warner — One of my direct reports told me I'm wearing VP shoes. Apparently, my Eccos are the most popular shoe brand among vice presidents at Google.
It's not surprising that I dress like a VP. Because dressing like what you want to become is an important part of an overall career strategy. What [...]

Who makes the best salesperson? A cheerleader.
The drug industry is so systematic about recruiting cheerleaders that the New York Times writer Stephanie Saul wrote a feature about it, spotlighting women like Onya: "On Sundays she works the sidelines for the Washington Redskins. But weekdays find her urging gynecologists to prescribe a treatment for vaginal yeast [...]

A lot of people ask me how living in Madison is going. For those of you who don't know, I moved from New York City to Madison, WI about six months ago. I can't believe it's already been six months, because I still feel like I'm in culture shock.
It is shocking, for example, that five [...]

Barack Obama is dissing the baby boomers. But he's doing it tactfully. So he's got a wide range of people talking about generational issues in politics, and I'm eagerly anticipating spillover into the workplace, which also needs this frank discussion.
One of the companies I founded was an online marketplace for city governments. My business [...]

When I was younger and traveled more for business, I got hit on by just about every man I traveled with. This is not uncommon among women I know.
Of course, most times it's not that bad. The guy usually looks a little silly, and the next day the girl usually feels a little more powerful [...]

One of my best friends, Sharon, is a hairdresser. She is not a normal hairdresser. She's a big-shot hairdresser in Los Angeles. And one of the most important moments in my financial life was when I moved from client to friend — I started saving $100 on a haircut and $150 on color because she [...]

The work world offers a continuum of means to stability. Huge risk takers might choose to pay off the Russian mob and try to corner to oil market in Siberia. If you're looking for stability, you might try climbing a corporate ladder in a large, publicly traded company.
Climbing, of course, could lead to instability. The [...]

A lot of you know you'd like to be doing something more significant for your company, but no one is giving you the chance. This is your wake up call. You don't need to wait for someone to bestow a title on you — you can take on a bigger role right now.
The key to [...]

Here is a message for people who say office politics don't matter: You will die a slow, painful career death. This is because there's no getting around office politics, and mastering them is essential to being able to steer your own career. Don't take that as bad news, though, because mastering office politics is good [...]

Hannah Schufreider may seem an unlikely person to be teaching you how to manage your career. She is a 12-year-old autistic girl living in Haverhill. Her days are spent being a little bored in school, reading Manga comics, watching Hannah Montana on TV, and going to fencing class on the weekends. Sounds like a typical [...]

Sexual harassment in American work life is pervasive — as much as 80 percent in some sectors. But most women don't stand a chance of winning a lawsuit. So having a plan to deal with the problem is a good idea for all women.
When it comes to harassment, Georgia Gatsiou, chef at Beard Papa, says: [...]

There are lots of rules for running a good meeting – always have an agenda, start on time, make sure no one is hungry. But this rule is more important than all others: Be a cheerleader for your objectives. When you run a meeting you have an objective and you are trying to convince everyone [...]

Here are three tidbits I've collected that haven't fit in other places over the week.
Condoleeza has a workplace crush
Maureen Dowd brings to light the evidence that Condoleeza Rice has a crush on the Canadian Foreign Minister Peter McKay. Scroll down in Dowd's column to see a great photo of the two of them looking at [...]