By Bruce Tulgan – Each person is different. There are six questions managers need to answer about each employee in order to know how to manage that person. What if you're not a manager? Consider asking yourself these questions to figure out how to manage yourself betterrequires the Flash 9 Player)
iPod Video – Download

It's official now: Young people are in the driver's seat in corporate America. Job offers are plentiful, and hiring managers are scrambling. Stephanie Armour, reports in USA Today that he majority of hiring managers feel like they have to convince a candidate to take their job. And one-third of employees are already looking to leave [...]

By Bruce Tulgan – Instead of avoiding small problems and hoping they'll go away, solve them as they come up. You'll avoid disaster and you and your employees will get good at dealing with conflictrequires the Flash 9 Player)
iPod Video – Download

The topic of my column in the Boston Globe this week is management issues. If you want to talk with me about how you manage, or how you like to be managed, and you are not older than twenty-seven, I'd love to hear from you. Today. By 3pm eastern time.   
Big caveat: You need to be in New [...]

By Bruce Tulgan — Forget the idea of being a hands-off manager. That doesn't help anyone. In the early 90s it became popular for managers to not manage. Today's mangers need to reverse the trendrequires the Flash 9 Player)
iPod Video – Download

By Bruce Tulgan — Sometimes people who make insane demands are actually giving you the clues to getting better work out of your teamrequires the Flash 9 Player)
iPod Video – Download

By Bruce Tulgan – We know that writing stuff down helps us remember. But we don't do it all the times that we should. Here are the ideas that will cause you to write down more, and writing down more will help you do a better jobrequires the Flash 9 Player)
iPod Video – Download

Bruce Tulgan tells the four reasons you have to fire a low performer, and the best way to get low performers to leave on their ownrequires the Flash 9 Player)
iPod Video – Download

When I was a new manager, one of the steepest learning curves I had was how to adapt my communication style for the various groups I interfaced with: Technical, creative, executive. Fortunately, I had learned from my days as an arbitrage clerk that each group of workers requires a specific type of communication, so I spent a [...]

Bruce Tulgan runs through 8 things in 2 minutes — tactics that will make you feel confident and effective as a managerrequires the Flash 9 Player)
iPod Video – Download

At a point when I didn't have the money to hire an assistant, I ran an ad for an unpaid intern. I ran it on a lark, thinking I'd be lucky if anyone in the world would want to work for free.
The number of responses I received was incredible, not just in quantity, but also [...]

Bruce Tulgan is back. Here he talks about what to ask for and what to give when recognition is deserved and the coffers are emptyrequires the Flash 9 Player)
iPod Video – Download

I know, I know, I spent a whole post ranting about how almost everyone should not be video blogging. So it's surprising to hear that I'm launching Bruce's video blog here, right?
The reason I love Bruce's video blog is that he is a great speaker, and he has great ideas, and he gets them out [...]

Most of my girlfriends who make more than $100K a year were cheerleaders in school. We are from all over the United States. We are from all different types of companies. Only a few of us can do the splits. Yet we all bounced in short skirts and cheered for boys.
I chalked this up to [...]

On my last post, where the comments are especially good, Diana wrote that delegating has always been hard for her and she asked how a manager can overcome the following problem: "If the people I was managing didn't know what I was doing that was more important than what I was delegating for them to [...]

There are lots of rules for running a good meeting – always have an agenda, start on time, make sure no one is hungry. But this rule is more important than all others: Be a cheerleader for your objectives. When you run a meeting you have an objective and you are trying to convince everyone [...]

What's the problem with most managers? They are so involved in getting their own tasks done that they fail to manage. Bruce Tulgan writes that undermanagement is an epidemic, and Adecco reports that half of American workers think their managers don't take performance reviews seriously.
Continue this behavior at your own risk. The Financial Times (subscription) [...]

Here is one of hundreds of reasons senior investment bankers make life for analysts worse than it already is: Voicemail.
First of all, no one under thirty uses voicemail unless they are making a joke. If you make a call and the person does not pick up their phone, send an email. That's why they gave [...]

One of the best ways to get what you want is to be an extraordinary performer at work. Stars get more training, more mentoring, better projects and greater flexibility. Fortunately, you don't need the perfect job situation in order to be a star, because most star qualities come from you – from taking your basically [...]

I am doing research about women in sports, and one of the most memorable statistics I have come across is that nearly four out of five women executives played sports growing up. So I called Jennifer Crispen, to talk about her work in this field. She said that there has been a lot of research [...]